Submarine Operations Manager

Posted 16 May 2023
Job type Permanent
Discipline Mechanical & Industrial Engineering

Company's Benefits

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Mentorship Program

    Mentorship Program

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Leadership Development Program

    Leadership Development Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

  • Equal Pay Initiatives

    Equal Pay Initiatives

Job Description


Job Description:

Over the past 5 years, Microsoft has made significant 1st party investments into submarine network systems around the world to help drive industry innovation and ensure our global capacity demands are met. We hold our obligations in these investments, commitments with investment partners and host nations, as well as our duties to the end user customers in the highest regards. As such, Microsoft is seeking world class talents to drive the on-going success of these long-term projects. Projects which are highly strategic to our overall capability as a provider of some of the world’s largest hyperscale Paas,  Saas & Iaas  applications and platforms used by millions of consumers and business around the world. We're looking for an experienced and courageous professional who can support, influence, and deliver network infrastructure in a fast-paced production environment—you must be agile and able to adapt to changing conditions and priorities. The successful candidate will need excellent analytical, communication, people management and collaboration skills. You will be working with people from many different teams and backgrounds requiring an open mind-set. You must be able to influence others and work cross-functionally to achieve broad goals. A proven track record of successfully managing projects, great talent and stakeholders are skillsets needed to be demonstrated resulting in measurable impact to be successful in this role.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

The Submarine Operations Manager will be responsible for managing, normalizing, and driving steady state execution across several aspects of our subsea investment portfolio. This position will hold deep submarine projects and operations responsibilities supporting several systems.


  • B.S - Engineering, Communications Infrastructure Related, or equivalent professional experience

  • Minimum 7+ Years' Experience Planning, Budgeting and Executing subsea Operations and Maintenance (O&M) Programs

  • Minimum 7+ Years' proven experience and deep understanding of the following types of agreements in the subsea communications industry on one or several major subsea cable systems as a first party owner:

    • Cable Station

    • Planning

    • Engineering

    • O&M

    • NOC

  • Minimum 7+ Years' commercial and operational experience in Subsea or Terrestrial Fiber Optical Networks, Optical Line Systems, and technologies - Carrier, OTT or OEM

  • 5+ Years proven experience managing Backhaul access planning, programs, and relationships - APAC & Global

  • Ability to work with people in different time zones

  • Strategic negotiations and/or business development experience obtaining services from high-technology providers in data center and internet technologies.

  • A demonstrable track record of improving workflow processes, increasing efficiency and reporting on critical processes.

  • Can speak to practical examples of performance metrics and the development of key performance indicators.

  • Experience in influencing engineers in technical discussions

  • Excellent analytical and problem-solving skills, including financial analytics.

  • Ability to analyze complex problems, determine best course of action and drive permanent resolution.

  • Ability to successfully influence without authority and manage efforts through relationships.

  • Ability to inspire leadership and trust across teams and organizations

  • Ability to promote a collaborative environment and bring a positive attitude to difficult situations.


Core Responsibilities:

  • Aligning with Microsoft network investment and commercial managers bringing a system operators approach and outlook to engagements in and to the submarine consortium or joint investment community on a system-by-system basis.

  • Active and key contributor at consortium/committee meetings, representing the needs of MSFT.

  • Establish partnership strategies for long term relationships with key vendors and peers including pulling parties together into submarine cable projects with negotiating ITT, JBAs / C&Mas, Supply Contracts & Non-Supply Contracts.

  • Internally responsible for planning, communicating, representing, and securing the ongoing funding year over year needed to meet and exceed our obligations to the system often as the Maintenance Authority.

  • Responsible for ensuring billing milestones and payment are met with predictability and ease through proper long range & detailed budgeting across all Operations and Maintenance contracts. Heavy engagement with Microsoft Finance and Tax team

  • Planning, communicating and executing against budgets on system upgrade plans.

  • Work with and across procurement organizations planning annual purchase orders and executing contracts as needed, ensuring a predictable rhythm to this business.

  • Serve as the escalation point and remediation expert for all matters related to MSFT owned Cable systems and Cable landing station infrastructure (access and related works), Network Operations (NOC) and Data Centre (DC) as needed across multiple systems. Works closely with Security, Facilities Management, External Service Providers and Vendors.

  • Partner with global Microsoft Legal teams to ensure contract clarity, contract integrity, contract compliance in each country of operation or/and obligation.

  • Ensure all MSFT contracted year over year obligations are clearly communicated to CO+I executive leadership, performs executive briefings on the status and health of the systems, cost reviews and the partnering relationships around the system.

  • Ensures and develops internal repository and secure access and availability to information pertaining to all aspects of MSFT's involvement in MSFT contracted subsea programs.

  • Works externally representing MSFT and / or a "system" to various environmental groups and 3rd party industry committees of which we are in deep cooperative efforts to ensure the health of our systems.