Staff Software Engineer - ServiceNow Developer (CSM & OMT)
- Posted 24 October 2023
- LocationIndia
- Job type Full-Time
- ReferenceJR-138574
Company's Benefits
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Leadership Development Program
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Mentorship Program
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Paid Parental Leave
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Return to Work Policy
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Childcare Facilities
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Flexible Working Arrangements
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Breastfeeding Rooms
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Sponsorship Program
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Coaching Program
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Raise Numbers Of Women In Leadership
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Internal Women's Networking Group
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Equal Pay Initiatives
Job Description
Staff Software Engineer - ServiceNow Developer (CSM & OMT)
Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.
We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
Job Summary
Analyzes business requirements/functional designs and works with business teams, BSAs, and other engineers to design systems and application software, mentor junior members of the team.
Responsibilities
Requirements Analysis
Reviews, analyzes and gives feedback on requirements/functional designs
Software/Application Architecture
Participates in architectural review process
Software Design
Designs for larger improvements and projects
Conducts peer design reviews
Development/Coding
Develops and maintains code for larger improvements, projects and integrations
Fixes defects and participates and conducts peer code review
Follows design and coding standards and processes
Conducts code performance analysis and tuning
Application QA
Develops unit and multi-functional tests, develops test strategies, implements test cases, logs issues, runs issues, recommends testing frameworks and records and runs automated test scripts
DevOps
Defines deployment and release guidelines
Defines and implements environment planning and multi-functional dependencies
Details the software configuration management practices and educates multi-functional collaborators on the process and tools
Software Reliability & Support Engineering
Brings together, consolidates and maintains inventory of production applications, flows and systems for all the software engineering verticals
Helps in preparing application support documentation
Solves problems basic application issues with the help of knowledge base documents
Reporting
Status reporting, release management progress updates
Technical Project Management
Provides level of effort (LOE)
Runs assigned development tasks to schedule/plan
Qualifications
5+ Years of Experience with ServiceNow application development
Experience implementing new modules or features, ideally CSM, OMT & Service Portals
Develop and deploy custom ServiceNow applications and integrations per organization established development practices
Working under the oversight of Sr.developer/architect and in collaboration with all other members of the ServiceNow team
Develop scripts, flows and solutions using available tools and established standard processes
Proven ability to configure ServiceNow using Apply Business Rules, Client Scripts, adsophisticatedI Policies, Flows, ACLs and Script Includes and UI Scripts to fulfill requirements, including knowledge of and experience with JavaScript/GLIDE, HTML5
Must have experience working with Flow Designer and UI Builder
Experience in web service integrations using REST, SOAP, etc
Participates in Agile and scrum ceremonies and produces deliverables associated with the goals to deliver value
Excellent critical thinking, communications, and personal interaction skills
Certified application developer
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or accommodation, please let us know.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.