- Posted 08 May 2023
- Job type Permanent
Leadership Development Program
Paid Parental Leave
Return to Work Policy
Flexible Working Arrangements
Raise Numbers Of Women In Leadership
WHO WE ARE:
The Trade Desk is leading the way to the future of marketing by changing how advertising is bought and sold. Working with the largest brands and agencies around the world, our technology platform helps consumers discover products they want by enabling advertisers to target and reach them on the right channels at the right time.
Employees join The Trade Desk to discover opportunity, contribute to our customers’ success, and be part of building the future of marketing. You’ll work with creative, compassionate, and collaborative colleagues that share a passion for making the internet better for all – a combination that simply can't be beat.
When you join The Trade Desk, you’re joining a family. We have open space work environments, adjustable sitting/standing desks, and a celebrated open-door policy (at all levels) that can inspire out-of-the-box solutions and camaraderie among your coworkers. The competitive compensation packages, full benefits, stock options, and additional discounted stock purchase opportunities, catered lunches, and offsite team building activities may cause slight to severe jealousy among your peers.
WHO WE ARE LOOKING FOR:
A client services pro, you’re comfortable managing and growing lots of agency accounts, and able to prioritize between a hundred different things at once. You love learning new technology and teaching it to others. You’re as comfortable diving into Excel to improve a campaign as you are with taking an agency out for dinner. You’re a self-starter and can set your own priorities.
WHAT YOU WILL BE DOING:
Manage and grow a roster of key agency accounts
Work closely with the Trading team to rapidly on board new customers
Work closely with Sales to identify ways to grow current accounts
Become an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaigns
Provide continual training to clients as new features are added to The Trade Desk
Work with Product Management to help define features and drive enhancements to The Trade Desk platform
Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides
WHAT YOU BRING TO THE TABLE:
Bachelor’s Degree from a four-year university
At least 6 years of online advertising experience required; 3+ years of client-facing experience. Candidate with less working experience will be considered for Account Manager.
Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus
Experience managing CPA, CPC, and CPM marketing campaigns
Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
Effective time management skills – ability to prioritize and meet deadlines
Fluency in verbal and written English and Mandarin