Senior Critical Facilities Engineer

Posted 25 October 2023
Job type Full-Time

Company's Benefits

  • Leadership Development Program

    Leadership Development Program

  • Mentorship Program

    Mentorship Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

  • Equal Pay Initiatives

    Equal Pay Initiatives

Job Description

Senior Critical Facilities Engineer

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary

We are looking for a Senior Engineer that focuses on tasks using considerable skilled judgement and has deep understanding of standard operating procedures so as to support the overall team in ensuring the uptime of the Data Center and the upkeep of the Critical Facilities system.


Facility / Infrastructure Maintenance

  • Performs specialized preventative and corrective maintenance on-site

  • Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and recommends sound solutions

  • Operates and maintains plumbing, fire suppression, and life-safety systems

  • Implements energy efficiency measures

  • Assists on coordinating critical infrastructures

Vendor Support

  • Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements

  • Assists with the creation and submission of scripts for maintenance

  • Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)

  • In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date

Site Administration & Incident Support

  • Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts

  • Identifies Single Points of Failure (SPOFs) and recommends solutions

  • Responds to all on-site incidents, including failures, significant problems and delays

  • Performs Root Cause Analysis (RCA) resolves issues

  • Supports the on-site staff during incidents

  • Demonstrates and supports processes and procedures are followed and adhered to

Work Orders & Additional Projects

  • Completes skilled work requests and circuit installations

  • Performs sophisticated troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime

  • Makes moderate changes to mechanical, electrical and specialized systems, as directed

  • Carries out more complex infrastructure projects

  • Supports life cycle maintenance/end of life infrastructure projects and critical replacements

  • May recommend infrastructure projects


  • Collaborates with others to resolve difficult facility incidents

  • Effectively collaborates within the department; may mentor team members on skilled maintenance activities

  • Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory

  • Acts as a mentor to others in resolving incidents


  • 3+ years experience in a Critical Facilities related role preferred

  • Diploma/Degree in an Engineering field is preferred

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.