Equinix

Sales Engineer

Posted 21 August 2023
LocationHong Kong S.A.R
Job type Permanent
Reference JR-138038

Company's Benefits

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Mentorship Program

    Mentorship Program

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Leadership Development Program

    Leadership Development Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

  • Equal Pay Initiatives

    Equal Pay Initiatives

Job Description

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Sales Engineer

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

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We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

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A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

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Responsibilities

Technical Consulting and Sales Support

  • Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions

  • Utilizes understanding of Equinix products and services to deliver pitch on Equinix solutions

  • Analyzes situations and data on problems of moderate scope

  • Provides full support for small to mid-size customer meetings and tours

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Solution Design and Deliverables

  • Provides technical solution design expertise to all assigned Sales account executives

  • Exercises judgment within defined practices and procedures to determine appropriate solution

  • Supports RFI/P/Q preparation as requested by Sales Representatives

  • Develops all deliverables for the customer with occasional oversight from Sales Engineering Management and/or peers

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Customer Service

  • Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing

  • Supports pre-sales efforts for all company products and services

  • Provides good technical support in sales presentations, customer meetings and trade shows

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Business and Market Expertise

  • Demonstrates a basic understanding of Equinix data center, Network, and Cloud products and services

  • Possesses basic industry knowledge and familiarity with the competitive landscape

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Collaboration / Communication

  • Assists sales teams in efforts to earn new business and maintain existing customer relationships

  • Collaborates with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales

  • Active participant in cultivating positive culture on the team

  • Demonstrates basic presentation skills

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Team Leadership

  • Provides feedback on various business opportunities and issues

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Qualifications

  • Minimum 1 year in customer facing experience in IT industry

  • Ability to speak fluent English/Mandarin

  • Basic proficiency in Korean (Read/Write) will have advantage

  • Bachelor's degree in Engineering or IT preferred