Sales Engineer
- Posted 21 August 2023
- LocationHong Kong S.A.R
- Job type Permanent
- Reference JR-138038
Company's Benefits
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Paid Parental Leave
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Return to Work Policy
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Childcare Facilities
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Flexible Working Arrangements
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Mentorship Program
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Breastfeeding Rooms
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Sponsorship Program
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Leadership Development Program
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Coaching Program
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Raise Numbers Of Women In Leadership
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Internal Women's Networking Group
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Equal Pay Initiatives
Job Description
Sales Engineer
Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
Responsibilities
Technical Consulting and Sales Support
Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions
Utilizes understanding of Equinix products and services to deliver pitch on Equinix solutions
Analyzes situations and data on problems of moderate scope
Provides full support for small to mid-size customer meetings and tours
Solution Design and Deliverables
Provides technical solution design expertise to all assigned Sales account executives
Exercises judgment within defined practices and procedures to determine appropriate solution
Supports RFI/P/Q preparation as requested by Sales Representatives
Develops all deliverables for the customer with occasional oversight from Sales Engineering Management and/or peers
Customer Service
Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing
Supports pre-sales efforts for all company products and services
Provides good technical support in sales presentations, customer meetings and trade shows
Business and Market Expertise
Demonstrates a basic understanding of Equinix data center, Network, and Cloud products and services
Possesses basic industry knowledge and familiarity with the competitive landscape
Collaboration / Communication
Assists sales teams in efforts to earn new business and maintain existing customer relationships
Collaborates with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
Active participant in cultivating positive culture on the team
Demonstrates basic presentation skills
Team Leadership
Provides feedback on various business opportunities and issues
Qualifications
Minimum 1 year in customer facing experience in IT industry
Ability to speak fluent English/Mandarin
Basic proficiency in Korean (Read/Write) will have advantage
Bachelor's degree in Engineering or IT preferred