Avanade

Product Management Manager

Posted 17 February 2023
LocationSingapore
Job type Permanent
Reference62825

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Equal Pay Initiatives

    Equal Pay Initiatives

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

​Role Overview:

  • You will be expected to be well versed with systems thinking, design thinking, innovation frameworks, disruption principles, and be a natural problem solver.

  • You will closely collaborate with the UX and Innovation teams at Avanade during incubation and rapid prototyping to demonstrate the impact of new innovations and concepts to internal and external stakeholders.

  • You should be comfortable working with our clients on their Design and Innovation Strategy which falls into three themes:

  1. Strategic Innovation: Identification, experimentation and scaling up of ideas around a strategic theme to disrupt, pivot, majorly reshape business objectives;

  2. Future of Work: Hybrid workplace, Gig economy, Future of Collaboration. Well-being and employee productivity – reimagining work at the intersection of people, process, and technology; and

  3. Human Centric Adoption Management: Systems design thinking to ensure people, process, technology align to deliver business outcomes.


Key Role Responsibilities:

  • Provide design leadership to various parts of our business, demonstrating the effectiveness of a design thinking approach to the mission of the team.

  • Conduct research that will help provide insights to problems our customers are trying to understand and the solutions they hope to deliver, by speaking to the Users, Development Teams, and Support Teams often to gain those insights.

  • Understand customer's business requirements and create appropriate value proposition using Avanade offerings across service lines to drive the RFx response.

  • Turn user insights and identified opportunities into differentiating concepts, services, and solutions.

  • Facilitate and develop workshops and co-creation sessions.


Job Requirements:

  • Experience working in/ with top Oil and Gas companies and/or Financial Services companies

  • Experience gathering requirements (from customers, other stakeholders) to build and guide project/product roadmaps, including use of requirements-gathering tools/technologies

  • Experience working with senior product team on market / customer research to create business plans for software products/solutions that align with Avanade strategic direction

  • Sitecore Experience Manager (XM) and Experience Profile (xDB) 9+, with multi-site, multi-data enter, multi-language, and component framework experience

  • Experience working in an Azure cloud environment

  • Experience implementing software products by working with UX design, development, and management of multiple large agile team environment

  • Experience with global digital marketing initiatives 

  • Strong understanding and implementation experience with devising Search Engine Optimization (SEO) strategy and product backlog to achieve business objectives

  • Strong understanding and implementation experience with web accessibility standards to achieve business objectives 

  • Strong understanding and implementation experience with GDPR cookie consent compliance 

  • Strong experience with web and mobile products

  • Strong knowledge of software development and implementation lifecycles

  • Strong internal/external stakeholder interaction; includes presenting to and influencing Executive level decision-makers

  • Experience in conducting primary and secondary research on markets including market segments, geographies, products, and industry

  • Demonstrated ability to understand different business models and strategies

  • Participate in discussion with business partners to provide guidance in the test field

  • Knowledge and understanding of quality assurance and testing processes with strong attention to detail

  • Coach and advise clients on UAT strategies and internal testers to achieve zero defect quality targets for UAT and go-live

  • Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the team's overall test objectives

  • Experience working with, managing, and influencing virtual teams, including offshore

  • Knowledgeable about project/program financials (e.g., budgeting, assessing financial impact, working with financial analysts)

  • Strong networking skills to build relationships quickly

  • Customer-oriented attitude with great presentation, interpersonal and negotiation skills

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Preferred Years of Experience:

  • Minimally 10 years of working experience with 3 years in managerial role

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Preferred Education Background:

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  • You likely possess a minimum bachelor’s degree in Business, MIS, Economics, Computer Engineering, or related fields.

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Preferred Certification(s): 

  • Design Thinking Facilitator

Preferred Technical Skillsets include:

  • Azure Cloud

  • 21Vianet Cloud

  • Coveo Enterprise Search 

  • Coveo Cloud

  • Akamai CDN

  • Brightcove video player CDN

  • Google, Baidu, Yandex, and Bing Search Engine Optimization

  • Google Maps Integration 

  • Yandex Maps Integration

  • Baidu Maps Integration

  • Google Analytics

  • Sitecore Analytics

  • Sitecore Personalization and A/B Testing 

  • OneTrust GDPR Cookie Consent

  • OneTrust Marketing Preferences Management

  • BigData Reporting design

  • PowerBI

  • Azure DevOps

  • Visual Studio Team Services

  • Selenium 

  • Browserstack 

  • JIRA

  • Postman/Newman, REST-assured


Other Advantageous Skillsets include:

  • Experience as an outcome-oriented consulting leader with an entrepreneurial spirit who can balance practice leadership with role modeling high impact client work 

  • Experience and Digital Strategy 

  • Market Analysis 

  • Competitive Research and Analysis 

  • Business Canvas Creation 

  • Leadership and Management 

  • Benchmarking 

  • Strategic Planning & Roadmap Development 

  • Business Case Development 

  • Business Capabilities Development 

  • Operating Model Design 

  • A strategic thinker with the ability to instill confidence in clients and across internal teams 

  • Must be an excellent verbal and written communicator, comfortable preparing proposals, presentations and speaking in front of groups 

  • Must be an initiative-taker and nimble multi-tasker, able to manage large, complex projects 

  • Gathers and synthesizes feedback from clients, quantitative data, research reports, market trends to inform product requirements and vision; improves the collection of customer requirements

  • Partners with senior product team to develop product/solution concept

  • Prioritizes requirements and development backlog

  • Defines and clearly articulates/explains scenarios to internal audiences

  • Stays up-to-date on relevant product and technologies, adapting product strategy and roadmap to meet market demands and standards

  • Creates and regularly maintains the product/solution vision, roadmap, and backlog of work through the project's life cycle

  • Manages product/solution release content and schedules

  • Communicate the solution vision, roadmap, and backlog of work -- including success criteria -- to development team

  • Communicates with more senior product/solution team to provide feedback on progress and implementation of vision

  • Verifies functionality and quality of product/solution releases, administering user acceptance testing as appropriate

  • Assists in developing and implementing a company-wide go-to-market plan, working across departments and with leadership to execute

  • Develops strong understanding of the business, and deep Avanade business acumen


What we offer you

Come for the distinctive experiences you have helping forward-thinking corporations, non-profits, and governments push the boundaries of digital innovation. Stay for the limitless learning opportunities that encourage you to master Microsoft and pursue big ideas. Enjoy ambitious growth for yourself as part of Avanade’s people-first culture with benefits like employee share purchasing, flexible work arrangements, a commitment to diversity and inclusion, and competitive pay.