IBM

Process Innovation Professional – Payroll Team Lead

Posted 07 December 2023
LocationPhilippines
Job type Permanent
Reference661076BR

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Equal Pay Initiatives

    Equal Pay Initiatives

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

​Introduction
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.

Your Role and Responsibilities

​

  • Dispatching work requests and cases

  • Dispatching transactions while identifying correct owners

  • Monitoring and closing of dispatched transactions

  • Tracking of work requests, cases and transactions received and dispatched

  • Performing simple transactions

  • Performing volume driven transactions

  • Make decisions based on document business process

  • Perform controls and peer to peer validation

  • Compilation and processing of transactional Payroll Data. This requires teaming/collaboration with other teams that deliver payments/deductions via payroll.


Required Technical and Professional Expertise

  • Candidate must possess at least a

    Bachelor’s/College Degree, preferably Human Resources or equivalent

  • Knowledge on system app on

    Lawson and Oracle

  • Similar work experience of at least

    3- 5 years

    especially in a

    BPO

    or similar fast-paced setting

  • with at least 1 to 2 years experience as Payroll Team Lead

  • Good English Communication(verbal & non verbal)Skills

  • Amenable to working in

    shifting/night

    schedule

  • Intermediate in

    MS Excel


Preferred Technical and Professional Expertise

  • ERP working experience

  • Ability to prioritize tasks, manage multiple priorities and tight deadlines

  • Highly organized, analytical, results-oriented and has keen on details