Package Specialist – SuccessFactors (Fixed Term Hire)

Posted 06 June 2024
Job type Full-Time

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Equal Pay Initiatives

    Equal Pay Initiatives

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

As an Application Package Specialist, you’ll help clients in the selection, implementation, and production support of application packaged solutions. You’ll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.

Your Role and Responsibilities

  • Gather business requirements and assess the best solutions on Employee Central (Compensation) and/or Benefits modules

  • Configure, test, deploy and provide post-implementation support to projects

  • Troubleshoot, investigate and fix system incidents and configuration defects

  • Manage foundation objects, fields, business rules and workflows related to Job and Compensation Info portlets

  • Maintain Job Architecture – including job classifications (and country-specific fields), pay grades

  • Maintain Pay Structures – pay components, pay component groups, pay scale information, pay ranges

  • Maintain Benefits configuration – including plans, eligibility, coverages and enrollment processes

  • Perform manual and bulk data updates as necessary

  • Liaise with other teams such as Integrations, Payroll, Security, and other third party systems to ensure seamless delivery of business requirements in the system

  • Conduct User Acceptance Testing (UAT) for configuration changes performed by peers

  • Communicate change impact to stakeholders

  • Review, assess and deliver SuccessFactors system upgrades

Required Technical and Professional Expertise

  • SuccessFactors Employee Central (configuration), 1-2 years

Preferred Technical and Professional Expertise

  • HR Technology or Compensation & Benefits background, 1-2 years