IBM

Package Specialist – SuccessFactors (Fixed Term Hire)

Posted 06 June 2024
LocationPhilippines
Job type Full-Time
Reference704165BR

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Equal Pay Initiatives

    Equal Pay Initiatives

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

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Introduction
As an Application Package Specialist, you’ll help clients in the selection, implementation, and production support of application packaged solutions. You’ll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.

Your Role and Responsibilities

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  • Gather business requirements and assess the best solutions on Employee Central (Compensation) and/or Benefits modules

  • Configure, test, deploy and provide post-implementation support to projects

  • Troubleshoot, investigate and fix system incidents and configuration defects

  • Manage foundation objects, fields, business rules and workflows related to Job and Compensation Info portlets

  • Maintain Job Architecture – including job classifications (and country-specific fields), pay grades

  • Maintain Pay Structures – pay components, pay component groups, pay scale information, pay ranges

  • Maintain Benefits configuration – including plans, eligibility, coverages and enrollment processes

  • Perform manual and bulk data updates as necessary

  • Liaise with other teams such as Integrations, Payroll, Security, and other third party systems to ensure seamless delivery of business requirements in the system

  • Conduct User Acceptance Testing (UAT) for configuration changes performed by peers

  • Communicate change impact to stakeholders

  • Review, assess and deliver SuccessFactors system upgrades


Required Technical and Professional Expertise

  • SuccessFactors Employee Central (configuration), 1-2 years


Preferred Technical and Professional Expertise

  • HR Technology or Compensation & Benefits background, 1-2 years