Equinix

Lead Data Center Critical Facilities Engineer

Posted 21 September 2023
LocationMalaysia
Job type Full-Time
ReferenceJR-138516

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Equal Pay Initiatives

    Equal Pay Initiatives

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

​Lead Data Center Critical Facilities Engineer

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

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Job Summary

A highly skilled specialist that contributes to the development of new concepts and techniques, consistently works on complex assignments requiring independent action. Focus is on complex tasks requiring highly skilled and independent judgement, while contributing to the re-iteration of standard operating procedures.


Responsibilities

Facility / Infrastructure Maintenance

  • Performs preventative and corrective maintenance on-site to critical facility systems

  • Performs maintenance repairs, corrective maintenance, and complex installations

  • Resolves sophisticated incidents and develops new procedures and techniques to support the overall team.

  • Monitors the Building Monitoring System (BMS) and resolves alarms for complex assignments that requires independent action and a high degree of initiative to resolve. Recommends new procedures to management team

  • Leads and coordinates critical infrastructure operations

  • Implements energy efficiency measures and identifies areas of opportunities

  • Inspects operation and maintenance of plumbing, fire suppression, and life-safety systems

  • Develops project scope with management for life-cycle maintenance/end of life infrastructure projects and critical replacements

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Vendor Support

  • Facilitates selection of vendors for outsourced maintenance activities

  • Directs vendors on highly skilled tasks to ensure that maintenance activities are carried out per standards and requirements

  • Creates scripts for maintenance and submits

  • Tracks and implements the work approval process for critical service providers (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out)

  • Inspects implementation changes/updates to technical files for plants and equipment (in cooperation with vendor and the supervisor's) ensuring builds are up to date

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Site Administration & Incident Support

  • Completion of complex site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts

  • Identifies and brings up process discrepancies to higher management

  • Identifies Single Points of Failure (SPOFs) and makes new procedural recommendations

  • Stand in as team lead for operating processes and procedures; supports the team on alignment

  • Supports the on-site staff during critical incidents

  • Responds to all on-site incidents, including major failures, significant problems and delays

  • Assists with RCA (Root Cause Analysis)

  • Assists management with maintaining technical documents

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Work Orders & Additional Projects

  • Completes highly skilled work requests and circuit installations

  • Coordinates more sophisticated troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime

  • Makes moderate changes to mechanical, electrical and specialized systems, as directed

  • Performs capacity management reviews

  • Leads infrastructure project activities

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Collaboration

  • Collaborates with others to resolve highly difficult facility incidents; identifies and understands underlying issues

  • Act as a support team lead when identifying component level faults and provides recommendations for new procedures

  • Uses resources outside of the department, as necessary

  • Plans inventory needs to maintain optimal stock levels of critical parts and equipment

  • May act as an escalation point for processes relating to maintaining inventory

  • Advises other team members on repairs and preventative maintenance

  • Acts as a support team lead on implementing highly skilled, complex projects

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Qualifications

  • Typically requires a high school diploma

  • 6+ years of equivalent work experience in a data center environment preferred

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Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know.

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Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.