Datacenter Project Manager - Cloud Operations & Innovation
- Posted 17 May 2023
- Job type Permanent
Paid Parental Leave
Return to Work Policy
Flexible Working Arrangements
Leadership Development Program
Raise Numbers Of Women In Leadership
Internal Women's Networking Group
Equal Pay Initiatives
As a Microsoft Datacenter Project Manager (DCPM), you will support the field operations leadership team to operationalize all strategic initiatives consistently at campus level, ensure financial planning and performance reviews in accordance with rhythm of the business calendars and manage scheduling conflicts with stakeholders.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
High School Diploma or equivalent AND 1+ year(s) industry experience with a focus in change management processe
OR 2+ years industry experience and college course work with a focus in change management processes
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following Preferred Qualifications:
5+ Years’ experience in a 24x7x365 production environment or related experience
5+ Years’ experience in datacenter processes and tooling or related experience
3+ Years’ experience in change control processes
ITIL Foundation Certification
Technical College degree or certification in Computer Science, Math, Telecommunications, Electrical- or Mechanical Engineering or equivalent work experience
Be accountable to provide program governance, leadership, and direction for all projects at the campus level to ensure projects are planned and executed on budget and schedule.
Support the DC Project Manager’s with project estimation, budget management, ROI calculations, formulate project delivery strategies while establishing milestones and schedules.
Maintain and report project status, monitor progress, and act as an escalation point ensuring achievement of intended outcomes.
Support the Campus Director with Field Employee communications including town halls, organizing listening sessions, and local campus level communications.
Liaise with the Data Center Operational Efficiencies team to ensure campus level financial planning and performance reviews are conducted in accordance to the rhythm of business fiscal calendars and objectives.
Support the field operations leadership teams to operationalize all strategic initiatives consistently and effectively at the campus level.
Identify and manage scheduling conflicts working with stakeholders to negotiate implementation dates and schedules across IT, CE, and Facilities teams.
In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.
Embody our culture and values