Equinix

Data Center Customer Operations Engineer II

Posted 25 October 2023
LocationSingapore
Job type Full-Time
ReferenceJR-140422

Company's Benefits

  • Leadership Development Program

    Leadership Development Program

  • Mentorship Program

    Mentorship Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

  • Equal Pay Initiatives

    Equal Pay Initiatives

Job Description

​Data Center Customer Operations Engineer II

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

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We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

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Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

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Job Summary
Assists with basic repairs, maintenance, and installations. Collaborates with others to resolve basic incidents and to keep the Data Center running smoothly

Responsibilities
Facility/Infrastructure Maintenance

  • Performs site inspections and monitors the building and data center alarms

  • Performs basic preventative maintenance on site infrastructure (e.g. changing filters on air conditioning units), or manages vendors

  • Assists more senior staff in repairs and corrective maintenance


Site Administration

  • Completion of site logs and data gathering for basic permits, such as MOPs and scripts


Incident Management

  • Assists more senior staff with responding to all on-site incidents and acts as directed


Work Orders

  • Completes basic work requests and assists with circuit installations


Collaboration

  • May work internally or with other departments to increase efficiencies and reduce potential failure scenarios


Additional Projects

  • Assists more senior staff with infrastructure projects


Qualifications

  • 1+ years experience in an IT / Data Center operations role preferred

  • Higher Nitec / Diploma in a Technical / Engineering field preferred

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Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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