Data Center Customer Operations Engineer II
- Posted 06 June 2023
- LocationSingapore
- Job type Permanent
- ReferenceJR-135361
Company's Benefits
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Flexible Working Arrangements
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Equal Pay Initiatives
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Mentorship Program
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Leadership Development Program
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Paid Parental Leave
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Return to Work Policy
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Childcare Facilities
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Breastfeeding Rooms
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Sponsorship Program
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Coaching Program
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Raise Numbers Of Women In Leadership
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Internal Women's Networking Group
Job Description
Data Center Customer Operations Engineer II
Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 20 years of consecutive quarterly growth*. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
*As of Quarter 4 2022
Job Summary
Assists with basic repairs, maintenance, and installations of Data Center infrastructure. Collaborates with others to resolve basic incidents and to keep the Data Center running smoothly.
Responsibilities
Facility/Infrastructure Maintenance
Performs site inspections and monitors the building and Data center alarms
Performs basic preventative maintenance on site infrastructure (e.g. changing filters on air conditioning units), or manages vendors
Assists more senior staff in repairs and corrective maintenance
Site Administration
Completion of site logs and data gathering for basic permits, such as MOPs and scripts
Incident Management
Assists more senior staff with responding to all on-site incidents and acts as directed
Work Orders
Completes basic work requests and assists with circuit installations
Collaboration
May work internally or with other departments to increase efficiencies and reduce potential failure scenarios
Additional Projects
Assists more senior staff with infrastructure projects
Qualifications
Fresh graduates are welcome
At least a Higher Nitec in an Engineering/IT field
Willingness to work on rotating shifts
Ability to work independently and as part of a team
Excellent communication and interpersonal skills