Equinix

Data Center Customer Operation Engineer Ⅲ（Osaka）- カスタマーオペレーションズエンジニア（大阪）

Posted 23 November 2023
LocationJapan
Job type Full-Time
ReferenceJR-140960

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Equal Pay Initiatives

    Equal Pay Initiatives

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

​Data Center Customer Operation Engineer III.(Osaka)

You will be mainly involved in the following tasks at the data center.
■ Responding to customer entry ■ Responding to customer calls and requests from within the company ■ Fault response


■ Construction management such as construction orders for weak and strong electric power ■ Demand rate management for power supply and air conditioning in the server room ■
Business schedule management

■ Administrative work such as document preparation
* Even if you have no experience, you can stand alone in about 3 months of training.

【Prerequisites】#未経験可

■Communication skills inside and outside the company in Japanese

Those who have obtained the Japanese Proficiency Test "JLPT" N1 or can speak Japanese equivalent
■ Experience using English in business
* Those who are comfortable with English and those who are willing to work on it are also possible.
■ Business experience in the IT industry (help desk, infrastructure operation, etc.)

[Preferential treatment and welcome conditions]
■ Those who have experience in operation work at a support center ■ Those who
have experience in sales and customer service and want to change careers
to IT 【 Working hours】Shift work
1.8:00~20:30 2.20:00~8:30

[Holiday leave]
■ Shift work (
2-day work 2-day system) ■ Annual paid leave (up to 12 days in the first year)

■ Sick leave
Other

[Salary] We will consider the annual income and experience of the previous job and make a decision after consultation.

【Compensation and benefits】
■ Salary revision once a year
■ Bonus once a year

■ Defined Contribution Pension Plan ■
Employee Stock Discount Purchase Rights System ■ Various types of social insurance (employment, worker's compensation, health insurance, welfare pension)
■ Qualification acquisition support system ■ Official club activity support system ■ Mental health counseling



■ Congratulatory and condolence money (wedding gift, childbirth congratulatory money) , condolence money, etc.)
Other

[Work location] Osaka City

* Employment will be "Equinix Japan Enterprise Co., Ltd."

​

About Equinix
Equinix aims to provide an environment for the growth and prosperity of the information society.

Founded in 1998, the world's No. 5 data center in 44 cities on 1 continents around the world.

We are a global company that develops interconnections.

In Japan, with 10 bases in Tokyo and 1 base in Osaka, with the data center business as the core,

We offer a variety of services to support the construction and operation of our customers' IT infrastructure.

Interconnection allows customers and partners to

They are interconnected, creating ecosystems and creating new business opportunities.

The ecosystem continues to expand every day.
In a world where information is the driving force, we are constantly opening up new fields and expanding.

We are renewing our determination to find the best talent in the industry.

In an exciting, fast-paced environment, with a visionary and industry-leading company

If you have a passion for working, join our team.

For more information about Equinix Japan, please refer to https://www.equinix.co.jp/company/.