Equinix

Credit Collection Associate (Japanese Speaking)

Posted 25 October 2023
LocationSingapore
Job type Full-Time
ReferenceJR-138966

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Equal Pay Initiatives

    Equal Pay Initiatives

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

​Credit Collection Associate (Japanese Speaking)

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

​

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

​

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

​

Job Summary

The Credit and Collections Associate supports the credit analyst, undertakes allocation of customer payments and credits to customer invoices and other repetitive, non decision making tasks, while working under close supervision

​

Responsibilities

  • Perform customer credit check. Establish and maintain appropriate credit lines for new and existing customers in accordance with company’s credit policy

  • Review and release customer holds

  • Proactively contact customers for prompt collection and timely resolution of aged receivables

  • Timely resolve customer receivable issues, inquiries, disputes, and/or claims

  • Prepare credit and collection reports and scorecards ensure meeting KPIs

  • Perform monthly /quarterly / yearly Internal control activity document testing - Sarbanes Oxley

  • Develop/enhance internal controls, policies, processes and procedures and ensure that they are properly scoped and enforced and are effective and efficient

  • Actively involved in projects/system enhancement and any other ad hoc duties as and when assigned

​

Qualifications

  • 1+ years experience in finance required

  • Bachelor's degree preferred

  • Proficiency in Japanese language as this role will be working closely with Japanese speaking stakeholders and customers

​

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.