Equinix

Contracts Manager

Posted 21 September 2023
LocationPhilippines
Job type Full-Time
ReferenceJR-137381

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Equal Pay Initiatives

    Equal Pay Initiatives

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

​Contracts Manager

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

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The Contracts Manager drafts, reviews and negotiates Customer contract requests, various contract documents, develops contract templates, and coordinates with cross-functional partners as needed. The Contracts Manager supports the global sales teams as well as other sales support organizations and assists their Global Legal Solutions team in creating and maintaining global processes.

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Responsibilities

Contract Management 

  • Drafts and reviews Customer requests to ensure that the customer agreements properly reflect the Customer and Equinix's position and are approved for Sales in a timely fashion

  • Works closely with Sales, Sales Operations and Sales Engineers or Customer Service Managers on customer agreements

  • Provides contract interpretation guidance

  • Evaluates legal requests/contracts issues to ensure compliance to company policy and other requirements and notifies the appropriate parties of any non-compliance

  • Conducts additional contract research and interpretation, and, together with Analyst research findings, provides guidance on day-to-day issues, including transactional and non-transactional matters

  • Assists in drafting and revising form agreements

  • Collaborates with various Equinix departments (e.g., Sales, Operations, Finance, product management, and insurance) cross-functionally to develop potential solutions for customer requests or contracts, and seeking applicable approvals when necessary to stay within Equinix guidelines

  • Assists Bid Management to analyzes customer requests for information (e.g., RFQs, RFPs, and RFIs), advises commercial leaders on how best to respond, and drafts responses to ensure quick, accurate, and comprehensive responses

Customer Lifecycle Management Tasks

  • Prioritizes work based on deal size and complexity to generate the most sales and profit for the company

  • Responsible for monitoring any general contract requests and handling specific customer requested language

Customer Contracts Administration

  • Assists with general contract administration, including but not limited to data entry, reporting, and filing

  • Completes customer contract administrative tasks, including but not limited to review of early contract termination, notifications,, price increases, renewals, amendments and customer rights to ensure changes are properly documented

  • Ensures proper approvals for contract execution/process are obtained, valid and properly tracked

  • Provides contract interpretation guidance to affected internal partners as needed

  • Drafts straightforward letters to customers

  • Performs other non-Customer Contracts related tasks such as discovery support, litigation assistance and project based research and drafting (i.e., Product Descriptions or Channel Engagement Team)

  • Provides general administrative support for systems used by the Global Legal Solutions team, Global Contracts team, and overall Global Legal Operations and Strategic Services function, including but not limited to the Apttus contract management system, SharePoint, SFDC, ServiceNow, Seibel, Oracle etc.

  • Drafts non-standard customer correspondence

Process Management

  • Champions contract and system policy and procedure revision and improvement, including the creation of templates and playbooks under the supervision of attorneys

  • Develops and implements appropriate contract templates, language and procedures, including finding opportunities to streamline processes regarding the development, negotiation and execution of commercial and supplier contracts to help increase global consistency and coordination among Equinix regional teams

  • Stays abreast of internal and external changes and evolutions, including Equinix business strategies, goals and objectives, market and industry trends, as well as legal and regulatory developments and requirements

  • Assists in developing and disseminating both the Global Legal Operations and Strategic Services and Global Contracts department's processes

Qualifications

  • Bachelor's degree with 3-6 years of first-hand experience updating and negotiating contracts mentioned above preferred

  • Additional law, business or contract certifications or additional training highly desirable

  • Demonstrated ability to work collaboratively in a culturally diverse and global team

  • Exercise mature, professional and reliable judgement while enjoying the Company's enthusiastic, informal and fast-paced environment.

  • Ability to respond quickly and pragmatically to urgent situations and demanding clients.

  • Previous experience with contract management system (CLM) highly desirable

  • Excellent communication and organizational skills.

  • Great teammate with a customer service focus and the ability to relate to employees with a wide variety of personalities and functional expertise. Previous experience working with sales personnel preferred.

  • Multiple language fluency is highly desirable

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Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. Please provide your contact information and let us know how we can assist you.

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Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.