Community Engagement Lead – Japan

Posted 16 May 2023
Job type Permanent
Discipline Information Technology

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Equal Pay Initiatives

    Equal Pay Initiatives

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description


Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset,high ambition, a drive for results and ensuring our organization is a place whereeveryone can bring their full and authentic self, where all voices are heard, and where we do our best work as a result.In doing so,wedrive inclusive economic opportunity andimpactthe lives of millions of people around the world. You can help us achieve our mission. 

Microsoft Philanthropies helps bring to life the company’s mission to empower every person and every organization on the planet to achieve more by empowering communities and nonprofits to realize the potential of technology. We seek to create systemic change by investing in three strategic pillars that help drive inclusive economic opportunity: Digital Skills, Digital Transformation and Community Engagement.

Guided by the principles of diversity, equity,and inclusion,the Community Engagement Lead – Japan develops,manages and executes Microsoft Philanthropy’s community engagement programs including digital skilling, employee engagement, disaster response, and nonprofitcapacitybuilding programs in Japan.  


Required/Minimum Qualifications

  • 5+ years experience in corporate social responsibility, philanthropies, corporate affairs, or related area.

    • OR Bachelor's Degree and 3+ years experience in corporate social responsibility, philanthropies, corporate affairs, or related area.

  • Professional-level fluency in both English and Japanese languages.

Additional or Preferred Qualifications 

  • Ideally 7+ years experience in corporate social responsibility, philanthropies, corporate affairs, or related area.

  • 3+ years experience working in or with a large, matrixed organization.

  • Strong program management skills, ideally managing a corporate social responsibility or related program.


Strategy/Program Management

  • Manages and executes on Microsoft Philanthropy strategies and/or programs related to corporate social responsibilityacross Japan, with a focus on digital skilling programs, employee engagement, non profit capacity building programs, and disaster response programs.

  • Contributes to the formulation of Microsoft’s Philanthropic corporate social responsibilityinitiatives and/or topicsin Japan. 

  • Responds to corporate social responsibility issues in Japan by prioritizing, engaging relevant parties, and escalating matters or contacting a specialist, as appropriate. 

  • Supports the advancement of Microsoft's policy agenda that addresses societal issues in Japan. 

  • Assesses complex local, regional, or national community and civic engagement needs to determine opportunities for digital skilling programs, non profit capacity building programs, and disaster response program development and implementation. 

  • ExecutesMicrosoft Philanthropy’s programs designed to build resiliency, self-sufficiency, and opportunities for individuals and communities. 

  • Develops and manages project timelines, budgets, and plans forMicrosoft Philanthropy programs. 

  • Contributes to and facilitates program development, outreach, and execution, and assesses feasibility of program extension to other internal and external communities. 

Business, Technical, andSocietalExpertise

  • Contributes to and/or implements solutions for advancing Microsoft Philanthropy’s agenda, while managing risks and consequences. 

  • Facilitates a positive impact ofMicrosoft Philanthropy initiatives in the internal and external communities. 

  • Knowledge and experience in project management, program implementation, execution including techniques, processes, and risk assessment/management, for both internal and external programs/processes

  • Broad understanding of skills work in Japan and broader Asia

  • Demonstrated experience managing relationships, networks and teams that include a diverse group of people representative of the public and private sector, community-based organizations, nonprofit and civic leadership as well as program beneficiaries.

  • Good knowledge of MS technologies, MS training resources, and learning needs of nonprofits. 

Representing Microsoft 

  • Communicates Microsoft’s perspective onMicrosoft Philanthropy issues and garners the support of external and internal stakeholders to contribute to the advancement of Microsoft’s CSR agenda, especially in Japan. 

  • Contributes to the messaging and communications strategy to ensure programs are integrated into internal and external stakeholder messaging. 

  • Understands and applies detailed knowledge of Microsoft and Corporate and Legal Affairs strategies to drive results and program integrity. 

  • Evaluates Microsoft technology to determine how products and software can be used to solve societal issues and create opportunities in the community. 

  • Participates in internal and external events to communicate information onMicrosoft Philanthropy programs.

External Relationships

  • Develops partnerships with nonprofit, advocacy, community-based, and related groups to advanceMicrosoft Philanthropies programs. 

  • Builds strongpartnerships with government,in alignment with internal business teams and Philanthropies priorities, to build a strong air cover for Microsoft’s social impact in Japan.

  • Leads development of alliances with others like Microsoft customers, partners to advance Philanthropies mission in Japan. 

  • Redesigns and revises Microsoft Philanthropies initiatives based on community and stakeholder feedback. 

Internal Collaboration

  • Supports the execution of strategies that promote corporate social responsibility and other key businessesobjectives. 

  • Participates in and/or leads intra-group and/or cross-group projects and ensures accountability byleveragingproject management approaches. 

  • Escalates intra- and cross-group misalignment as needed.