Cloudflare

Commercial Account Manager

Posted 23 August 2023
LocationMalaysia
Job type Permanent

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

Based in Malaysia, you will drive sales into commercial accounts across Malaysia for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure.

The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers.  Industry experience selling into Finance, Retail, Manufacturing and other verticals along with Service Provider is desired in this role.

As an Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into the Malaysia market to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in commercial accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these and large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions.

Additional responsibilities will include

  • Manage contract negotiations

  • Maintain a robust sales pipeline

  • Develop long-term strategic relationships with key accounts

  • < 50% travel

Examples of desirable skills, knowledge and experience

  • Bachelor's degree required

  • Fluent in English and Bahasa Malaysia

  • Relevant direct experience, track record, and relationships within largest corporate accounts in the Malaysia market 

  • Minimum 10 years of direct B2B selling experience, preferably managing internet accounts 

  • Direct experience selling network security and/or CDN solutions and services preferred

  • Prior experience being part of an early sales team helping drive traction in the Malaysia market for a US-based SaaS company highly preferred

  • Experience managing longer, complex sales cycles

  • Basic understanding of computer networking and “how the internet works”

  • Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)

  • Strong interpersonal communication (verbal and written) and organizational skills

  • Self-motivated; entrepreneurial spirit

  • Comfortable working in a fast paced dynamic environment