Image 2023 07 13 T09 51 13
Image 2023 07 13 T09 51 13

Cloudflare

182 Cecil St, #35-01 Frasers Tower. Singapore 069547

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Company's Initiatives

  • Mentorship Program

    Mentorship Program

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Internal Women's Networking Group

    Internal Women's Networking Group

Mission and commitment on gender diversity 

Cloudflare’s mission to help build a better Internet depends on a thriving, collaborative culture where we respect each other's work, listen to new ideas, and encourage each other's professional development and growth. Cloudflare was built with that in mind, tracing back to its founders: Matthew Prince, Michelle Zatlyn, and Lee Holloway. Since founding Cloudflare they set out to cultivate and maintain an inclusive workplace which empowers all employees to show up, as their full selves, and do their best work.

Help Build a Better Internet

At Cloudflare, we have our eyes set on an ambitious mission: to help build a better Internet. Today, Cloudflare runs one of the world’s largest and most interconnected networks that powers nearly 20% of the web today, and trillions of requests per month, worldwide. Cloudflare protects and accelerates any Internet application online (websites, apps, APIs, remote teams, etc.) without adding hardware, installing software, or changing a line of code.

Our customers range from Fortune 500 companies and nonprofits to small businesses and budding entrepreneurs. We are working to create a faster, more secure, and more reliable Internet for anyone online. Given the scale at which we operate, our mission is big. Our team is hard at work shaping the future of the Internet.

We believe that with our talented team, technology, and engaged users, we can solve some of its toughest challenges facing the Internet.

  • 3,300+ employees worldwide

  • 17 offices; 285+ cities in network; 100+ countries

  • Millions of customers, 168,000+ are paying customers

​

How We Work @ Cloudflare 

What Makes Us Special

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Project Athenian: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

We believe a better Internet can be not only a force for good but also an engine of global sustainability. Check out Cloudflare's Impact.

Diversity, Equity & Inclusion​

To demonstrate our commitment to DE&I, we have established employee resource groups (ERGs) that provide a safe and supportive space, offer regular inclusion education sessions for all employees, and have partnered with organizations that focus on diversity recruiting provide opportunities for individuals from diverse backgrounds to join our team including the following and more:

  • Half The Sky

  • Power To Fly

  • Anita Borg for Grace Hopper Celebration

  • AfroTech

  • Pathway Oz: HBCU Smart Cities Challenge

  • Mums@work

We believe that fostering a workplace culture that values diversity and promotes inclusion is not only the right thing to do, but it also leads to a more productive, innovative, and successful organization. Check out more about Diversity, Equity, and Inclusion at Cloudflare here.

We Love Cloudflare

​

We're Hiring!

Cloudflare is a globally distributed company with a commitment to maintaining an equitable and inclusive workplace for all. We are now hiring for in-office, remote and hybrid opportunities across the Americas, Europe and Asia. Come join us! 

​

Current Vacancies at Cloudflare

  • Posted 3 days ago

    Channel Account Manager - HK/TW

    Singapore

    ​ About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations: Singapore About The Role Based out of Singapore, this role will report to the Senior Manager, Channels ASEAN & GCR.  You will be responsible for developing and maintaining strong relationships with channel partners, driving partner sales and revenue, and aligning channel strategies with the overall business objectives. This role requires strategic planning, execution of partner programs, and ensuring the success of partners through effective management and support. You will be working with tier 1 Systems Integrators who support the customer segment in Hong Kong & Taiwan..  The Channel Account Manager is required to work closely with the leadership team and a key stakeholder to support our customer adoption through Cloudflare Partners. The ideal candidate will have existing channel partner management experience and a network of partner contacts – ideally decision makers within partner organizations.  Key performance indicators including achieving or exceeding partner sales goals through channel partners assigned to your sales segment territory tied to Account Executives within the segment. Travel will be required according to the demand to support partner development, customer meetings and pipeline generation.  Responsibilities  Responsible for growth and coverage strategy with Tier 1 partnerships for Hong Kong and Taiwan Run Business and Quarterly Planning/Review as a key stakeholder and voice to the leadership team Establish the joint go-to-market solution offerings with Tier 1 partners Develop and execute growth and acquisition strategies to expand into new verticals and territories Develop strong relationships with partner sales team(s) as well as Key Decision Makers and Influencers Work with relevant Cloudflare functions to develop deep Partner Practice capabilities. This would include but not limited to Partner Enablement Plan Work closely with internal teams, including sales leader, and peering leadership team to align strategies and initiatives. Provide regular updates and reports to senior management on channel activities and performance. Desirable skills, knowledge and experience Relevant Bachelor Degree  10+ years experience working with Channel and/or Distribution.  Executive presence  Strong presentation and interpersonal communication skills (verbal and written) Experience working in the Technology sector with Network and/or security vendor experience Excellent verbal and written communication skills. Cantonese and Mandarin language fluency is a plus. ​

  • Posted 3 days ago

    Account Executive - Mid-Market, Malaysia

    Malaysia

    ​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations: Kuala Lumpur, Malaysia About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Based in Malaysia, you will drive sales into commercial accounts across Malaysia for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure. The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers.  Industry experience selling into Finance, Retail, Manufacturing and other verticals along with Service Provider is desired in this role. As an Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into the Malaysia market to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in commercial accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these and large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions. Additional responsibilities will include Manage contract negotiations Maintain a robust sales pipeline Develop long-term strategic relationships with key accounts < 50% travel Examples of desirable skills, knowledge and experience Bachelor's degree required Fluent in English and Bahasa Malaysia Relevant direct experience, track record, and relationships within largest corporate accounts in the Malaysia market  Minimum 10 years of direct B2B selling experience, preferably managing internet accounts  Direct experience selling network security and/or CDN solutions and services preferred Prior experience being part of an early sales team helping drive traction in the Malaysia market for a US-based SaaS company highly preferred Experience managing longer, complex sales cycles Basic understanding of computer networking and “how the internet works” Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus) Strong interpersonal communication (verbal and written) and organizational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment

  • Posted 3 days ago

    Business Development Representative - Outbound (ANZ)

    Australia

    ​ About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations: Sydney, Australia About the Team: In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare. This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will: Be the first point of contact for customers that need help finding solutions Develop your customer centric sales skills to deliver a stellar customer experience Learn Cloudflare’s products and services in detail Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company. About the Role: Languages required: English In this role, you will be responsible for identifying and researching prospective Cloudflare accounts, conducting outreach to the appropriate contacts within each account, sourcing meetings, and running discovery calls using sales qualification frameworks (e.g., BANT and CHIIP). You will be paired with Account Executives who will work to close opportunities that you source for them. You will also work with a variety of cross functional teams including product marketing, field marketing and sales enablement. While there are activity benchmarks that lead to successful BDRs, this is an autonomous role that gives you the opportunity to be creative and proactive with your outbounding strategies. You willnotbe given a list and script to repeat. Instead, you are given a quarterly goal and can work with your manager to create methods to achieve them.  You will not be expected to have a thorough understanding of Cloudflare products at the outset, but we do expect you to have a strong interest in our industry and product line. You will be responsible for identifying product-fits across a variety of companies so having a passion for Cloudflare is important.  Day in the Life of BDR at Cloudflare Own and meet target quota related to number of qualified opportunities, value of sales pipeline, and revenue Develop new business opportunities from net-new greenfield accounts Identify target accounts with strategic timing and strong use cases through qualitative and data driven approach Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs) Help lead BDR team-wide campaigns or initiatives (we’re a collaborative group) Write emails and letters you’d love to open; make calls you’d love to receive; ask compelling questions Report, track, and manage sales activities and results using SFDC and Salesloft Play an active role in the creation and iteration of team processes Examples of desirable skills, knowledge and experience Self-motivated; entrepreneurial spirit Comfortable working in a fast-paced, dynamic environment Strong interpersonal communication skills Customer-oriented mindset with empathy and curiosity Aptitude to learn technical concepts/terms Ability to manage multiple tasks/projects simultaneously Minimum 1 year of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus Experience in Salesloft is a plus

  • Posted 3 days ago

    Technical Solutions Engineer - Kuala Lumpur

    Malaysia

    ​ About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations: Kuala Lumpur, Malaysia What you’ll do You are the technical keystone through the entire sales cycle - pre and post sales. You will work alongside our Go To Market Teams with Enterprise prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. You will leverage your technical expertise in Cloudflare’s global distributed network and technology to help validate the proposed solutions by our field team to prospects and customers and prove them to be best-fit solutions. As an expert on web/mobile security and performance, enterprise security and serverless technology, you will be a trusted source for deploying the relevant Cloudflare products on the designated testing environment. Examples of desirable skills, knowledge and experience Our Solution Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology. Ultimately, you are passionate about technology and have the ability to deploy and demonstrate concepts in an easy-to-understand way. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. Being part of the broader Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. Responsibilities As critical members of Cloudflare’s Solutions Engineering Team, our Validations Engineers drive proof of concept implementations to help generate new business, expand existing business, and keep our customers happy. In business generation and expansion, you’ll be tasked with technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs). Operates in the allocated shift schedule in order to cover a broader timezone for supporting global operations. Requirements Familiarity with Zero Trust Framework and SASE related concepts would be desirable. Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills. Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS. Prior experience in technical sales, consulting or software development roles. Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends. A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company. Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ. Desired You've built web applications before, or contributed to existing web applications in a meaningful way. You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament. You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector. You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them. Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2. A graduate in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome. More About You You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations. You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions. You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important. You understand how to manage a project, work to deadlines, and prioritize between competing demands.

  • Posted 3 days ago

    Business Development Representative - Korea

    Republic of Korea

    ​ About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations:Seoul, South Korea This is a hybrid role with 3 days a week required to be in the Seoul office. About the Team: In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare. This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will: Be the first point of contact for customers that need help finding solutions Develop your customer centric sales skills to deliver a stellar customer experience Learn Cloudflare’s products and services in detail Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company. About the Role Languages required: Korean (native speaker) and English (working fluency) In this role, you will be responsible for being the “face of Cloudflare” and account resource for our prospects and customers. You will support Account Executives's book of business as well as your own to open doors and identify opportunities. This role requires you to have a basic understanding of Cloudflare’s suite of products to be able to provide a range of recommendations and solutions to our customers. You will be leveraging tools such as Salesforce, Google Sheets, internal applications, LinkedIn Sales Navigator, and ZoomInfo among others to map key customers to the right product suite for them. This is a great role if you are interested in a career path towards becoming a BDR management, Mid-Market Account Executive, Expansion Account Manager or Customer Success Manager.  Day in the Life of BDR at Cloudflare Own and meet target quota related to number of qualified opportunities Identify target accounts with strategic timing and strong use cases through qualitative and data driven approach Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs) Help lead BDR team-wide campaigns or initiatives (we’re a collaborative group) Write emails and letters you’d love to open; make calls you’d love to receive; ask compelling questions Report, track, and manage sales activities and results using SFDC Play an active role in the creation and iteration of team processes Experience in Google Sheets, Outreach, Salesloft, SFDC reporting, and data analysis is a great plus Examples Of Desirable Skills, Knowledge And Experience Self-motivated; entrepreneurial spirit Comfortable working in a fast-paced, dynamic environment Strong interpersonal communication skills Customer-oriented mindset with empathy and curiosity Aptitude to learn technical concepts/terms Ability to manage multiple tasks/projects simultaneously Fluent in Korean (verbal & written) Minimum 1 year of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus

  • Posted 3 days ago

    Partner Service Delivery Manager, ASEAN & Korea

    Singapore

    ​ About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Location: Singapore Target Territory: ASEAN & Korea ​ About the Department The Partner team works hard to grow the Partner ecosystem around Cloudflare. Channel Account Managers, Partner Development teams, and Partner Solutions Engineers all support partner businesses as they grow and scale with Cloudflare. All working together help our customers adopt Cloudflare and create great Internet-enabled experiences. ​ About the Role In this specialized role, you'll focus on service delivery success for partnerships with key partners in APJC. There is nothing more important to us than our customers' success, which is why we aim to provide them with a white-glove experience in implementing and deploying our solutions. Our service delivery partners—consultancy partners, regional system integrators, global system integrators, and managed service providers—are a crucial part of this success. Our team's role is to collaborate with the best partners worldwide, who are experts in delivering, implementing, migrating, and managing our solutions. Partner Service Delivery Managers play a key role in onboarding service partners, ensuring they are successful and receive necessary support, as well as hand holding them through launching new service offerings in the market. ​ Key Responsibilities Strategic Alignment: Collaborate with service delivery partners to develop and execute joint business/technical plans that align with Cloudflare's strategic objectives. Onboarding and Enablement: Lead the onboarding process for new service partners and provide continual support to ensure their proficiency with Cloudflare solutions. Executive Engagement: Regularly engage in strategic and roadmap planning discussions with key stakeholders at partners.. Cross-Functional Collaboration: Consistently engage with internal departments such as partner enablement, product team, field sales, partner solutions engineers, Cloudflare professional services team, and others to ensure both partner and customer success.. Performance Metrics: Develop, manage, and track key performance indicators to measure and improve the effectiveness of partnerships. Global Oversight: Provide governance and oversight on global projects, ensuring that deliverables are met on time and within scope. Technical Engagement: While not expected to be hands-on for post-sales, engage daily with partner technical teams, including technical delivery teams. Possess enough technical understanding and experience to lead those conversations effectively. Service Delivery Ecosystem Ownership: Own the service delivery partner ecosystem in the region, including building partner capabilities in alignment with regional leaders. Quality Assurance: Monitor and ensure the quality of service delivery by partners, addressing any issues and facilitating improvements as needed. ​ Requirements Consulting Background: Significant experience in a consulting environment, ideally within a GSI, is required. Enterprise IT Expertise: Must possess a deep understanding of enterprise IT architectures and how they integrate with broader business processes. Project Management: A proven track record of managing complex projects with multiple stakeholders is essential. Regulatory Awareness: Must have an understanding of global compliance and data protection regulations. Technical Knowledge: Familiarity with multi-cloud and hybrid cloud environments. Experience with Service Delivery Partners: Demonstrated experience working with consultancy partners, regional system integrators, global system integrators, and/or managed service providers. Customer Success Focus: Strong focus on customer success, ensuring service delivery partners can provide high-quality implementations and support to customers. Stakeholder Engagement: Ability to engage effectively with C-suite executives and technical teams at partner organizations. Analytical Skills: Strong analytical skills to develop, manage, and track key performance indicators. Communication Skills: Excellent communication and interpersonal skills, with the ability to lead strategic discussions and presentations. Ownership and Accountability: Strong sense of ownership and accountability for the service delivery partner ecosystem in the region. ​ Bonus Points Industry Specialization: Experience in key verticals such as healthcare, finance, or manufacturing will be advantageous. Change Management: Exceptional skills in managing and driving change within large and complex organizations. Multilingual: Fluency in multiple languages is an asset. (One of ASEAN languages or Korean)

  • Posted 3 days ago

    Technical Support Engineer

    Singapore

    ​ About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Location: Kuala Lumpur, Malaysia About the Department The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development. What You’ll do Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare’s technology and gain a deeper understanding of internet technologies. Examples of desirable skills, knowledge and experience You are comfortable communicating in writing and always put the customer first You are a motivated self-starter who always looking to expand your skill sets You take initiatives and capable of learning new technologies / systems / features with little guidance You enjoy troubleshooting and solving unknown technical problems and issues You are inquisitive and able to communicate to different kind of audiences You have a solid grasp of problem solving with command line tools (dig/traceroute/curl/tcpdump) You understand how the Internet works Bonus Points You have experience writing scripts in Bash, Python, JavaScript, or other scripting language You have experience installing and configuring web servers like Apache, Nginx, and IIS You are familiar with Cloudflare and have a site actively using our platform You have web development, hosting, or customer support experience You have the ability to read and write in multiple languages

  • Posted 3 days ago

    Network Security Engineer

    Singapore

    ​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  About the Department The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. Description Network Security Engineers provide premium-level support for Cloudflare’s security products and features. Our largest and most technically sophisticated customers will contact Support for assistance and intelligence in dealing with threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare security products from Magic Transit Infrastructure Protection, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum and Rate Limiting to help customers. Network Security Engineersanalyse threats, make detailed and informed suggestions for mitigation and may need to implement mitigation strategies directly on behalf of the customer. They will also provide attack reporting beyond Cloudflare’s self-service reports. Responsibilities Monitor and react to alerts to identify attacks Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation, when applicable Work with Engineering and Product teams to improve the products and tools Communicate with customers via chat, email, and phone  Review the latest alerts to determine relevancy and urgency. Create new tracking tickets for alerts that signal an incident and require review or escalation.  Manage and configure security monitoring tools. Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious. DDoS mitigation for OSI layers 3,4, & 7:filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blacklisting, whitelisting, and/or rate limiting. Key skill sets Modern internet protocols like UDP, TCP, etc. Advanced understanding of iptables  Knowledge of Cloudflare Security Products & Features Technical Support experience Great communication skills with high-value VIP customers under attack Computer Networking fundamentals  Command line / Bash shell Sysadmin skills (Linux/Mac/Windows) & Programming skills (Python, Ruby, PHP, C, C#, Java, Perl, etc.) Security skills and certifications: CISSP, GCIA GCIH, GCFA, GCFE, etc. Data analysis PCAP analysis Calm under pressure

  • Posted 3 days ago

    Associate Trust & Safety Investigator - Legal Support

    Singapore

    ​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  We are looking for a thoughtful, detail-oriented team member to join our global Trust and Safety Legal Support Team. In this role, you will address legal requests seeking customer information and perform account reviews to assist in combating abuse in line with Cloudflare’s Terms of Service. This is a position where you will also gain familiarity with the inner workings of Cloudflare's technology and policies.  Responsibilities: Be part of a world class globally-distributed team. Help administer efficient and compliant handling of legal requests, including but not limited to requests for information (subpoenas, court orders, etc) from law enforcement and government officials and in response to third-party civil matters. Be responsible for performing operations seamlessly and timely Service-Level Agreement (SLA) delivery along with maintaining a high level of quality and accuracy.  Partner with cross functional teams including Public Policy, Legal, and Product Engineering teams to ensure our policies and processes are carried out in a scalable fashion. Deal with sensitive content and emotionally charged escalations with tact and a calm demeanor. Participate in a rotating weekend coverage duty. Requirements: 1-3 years of legal support experience processing requests for user information, legal documents, or other relevant background experience in Trust & Safety. Demonstrate working knowledge of DNS and how the Internet works. Experience managing sensitive content and emotionally charged escalations with tact and a calm demeanor. Strong written and verbal communication skills, attention to detail and ability to manage multiple projects and tasks to completion. Comfortable navigating ambiguous matters.  A great attitude and team player.  Bonus Points: Experience with the global legal considerations related to legal requests seeking customer information.  You’ve interacted with law enforcement officials and agencies. Hands-on experience with Cloudflare’s products and services.  Japanese fluency.

  • Posted 18 days ago

    Enablement Program Manager

    Malaysia

    ​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations:Kuala Lumpur, Malaysia We are currently in search of a dynamic and self-motivated Enablement Program Manager who possesses extensive experience and a proactive approach to collaborating effectively across teams and engaging with key stakeholders within the Enablement ecosystem. This individual will be responsible for facilitating partner programs (50%) as well as sales enablement initiatives (50%). The role will report to the Senior Manager - Technical & Partner Enablement on the Sales Enablement team and work closely with the various teams such as Channel, Pre-Sales and Customer Success team to gather up requirements, identify gaps, create/manage content, include partner messaging that resonates, and help provide the most needed training/enablement content to our most strategic and interactive partners. You will also track key partner metrics such as participation, usage, utilization, etc., to improve our partner enablement offerings. As the Enablement Program Manager, you will be responsible for: Analyze and identify gaps in enablement for partners, working with internal stakeholders and partners to identify what is needed.  Manage the development and deployment of relevant and impactful training to ensure that partners have the required skills and knowledge to drive Cloudflare business, considering partner segmentation and the differentiators for high priority partners Manage, measure and report on all associated partner enablement metrics and KPIs Work closely with the partner program team, GEO counterparts and key stakeholders to build globally consistent partner enablement programs.  Execute with strong program management skills, including creating and monitoring work-plans, managing against milestones, following through with deliverable owners, driving proactive stakeholder communications, and tracking program KPIs.  Act as an administrator for Cloudflare University (LMS), responding to day-to-day queries, overseeing content management, generating reports and dashboards, and driving continuous improvements. Plan and manage partner training events and internal training events, both virtual and in person, including ongoing enablement webinars. Collaborate cross-functionally across a global, matrixed environment to support the needs of the business. Work with internal Enablement teams to create new enablement/training content as needed Collate feedback from strategic partners and feed this back to enablement, training. and partner teams so that content can continually be refined Required Education and Experience Applicants must meet one of the following education and experience requirements:  5-7 years partner enablement and/or sales enablement experience in a fast-paced, high-tech environment  A Bachelor’s or a Master’s degree or its equivalent in a technical domain Proficiency or working knowledge of various tools such as LMS, Zoom, On24, Google Meet, Salesforce is preferred Required Skills Excellent program management skills with the ability to manage multiple projects and priorities under tight deadlines Ability to influence and collaborate with cross-functional teams at all levels of the organization. Analytical mindset with the ability to use data to drive decision-making and measure program effectiveness. Project management skills with the ability to manage multiple initiatives simultaneously and deliver results on time and within budget. Experience working in a global role and being flexible to support multiple time zones Comfortable working in a face paced environment with ambiguity Experience building programs for scale in a high-growth environment Willingness to travel and flexibility in working hours In-depth understanding of partner ecosystem programs and best practices Experience collaborating with a variety of internal teams to develop learning programs. Experience measuring the impact of enablement in the partner or sales ecosystem. Experience with learning management systems (LMS), sales enablement platforms, and other relevant technologies.  Excellent communication skills, both written and verbal Ability to work within a fast-paced, high-growth work environment  Ability to take initiative and to set priorities independently   Have an enthusiastic “roll up your sleeves” mentality Team player with strong interpersonal skills Excellent Google Workspace skills including Sheets, Slides, Docs and Forms Excellent written and verbal communication skills

  • Posted 18 days ago

    Inbound BDR Manager - APAC

    Singapore

    ​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations: Kuala Lumpur, Malaysia About the department ​ The Cloudflare BDR program has two goals—generate qualified pipeline and develop business development representatives’ careers. We care deeply about both goals. We have worked purposefully over the last 3 years to increase the percentage of our new business revenue that comes from the Inbound & Outbound BDR teams.  The BDR team is partnered closely with our internal customers, Account Executives, to generate high quality meetings and pipeline. During that time we have also helped many BDRs grow into Account Executive and Customer Success roles. As we scale, we have reached a threshold to develop and execute a dedicated Inbound team based out of Kuala Lumpur. Inbound BDR team will focus on quality pipeline development. BDRs will also be encouraged to find homes in other roles across the Sales Engineering, Sales Operations, Marketing, and Partner teams. While accomplishing these goals we strive to be a team that always “puts our Cloudflare hat on” and focuses on the best interests of the company. About the Role You will play a critical role in executing our fast-growing team of Inbound Business Development Representatives for the ASIA region. The IB BDR team is very activity intensive and requires action on Inbound Leads within SLA, generating BANT qualified opportunities for Account Executives. This Business Development program has two goals - generate a qualified pipeline and develop BDRs’ careers. We care deeply about both goals and so we are looking for someone with: Approximately 8 to 10 years of Inside Sales and/or BDR/SDR experience, with at least 2 years of second-line people management experience / team responsibilities beyond core BDR functions At least 2 of the mentioned Asian language skills - Mandarin, Bahasa, Thai, Vietnamese, Korean Execute on quarterly targets for self and team Hands-on experience with SFDC to support the Inbound Business Development Manager with daily operational updates Ideating on ways to scale the team, and preserving our collaborative culture Hands-on coach who will grow BDRs into high-performing members of Cloudflare’s organization. What you'll do Exceed both your individual and team quotas by generating high quality meetings and pipeline for Account Executive Sit with the team and coach them on call and email best practices Contribute in recruiting, interviewing, and hiring excellent BDRs at scale Onboard and train BDRs to develop sales skills and deep product knowledge Work with the team to build career plans for high-performing BDRs Improve our BDR sales and product onboarding playbooks Build and scale the team’s processes Report, track, and manage sales activities and results using SFDC Play an active role in the creation and iteration of team processes Work closely with marketing, sales, and sales operations to ensure alignment on your team’s strategy and execution Examples of desirable skills, knowledge and experience Track record of exceeding quota  Experience with B2B sales environment in APAC markets Experience with prospecting, inbound and outbound qualification skills to build BANT qualified pipeline from new prospects, Self Serve/ PAYGO customers Salesforce and systems knowledge Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment Strong interpersonal communication skills (verbal & written) Aptitude to learn technical concepts/terms Bachelor’s degree required English & at least 2 of the mentioned Asian language skills - Mandarin, Bahasa, Thai, Vietnamese, Korean

  • Posted 18 days ago

    IT Operations and Service Desk Technician

    Singapore

    ​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available location: Singapore About the Role As an IT Operations and Service Desk Technician, you will play a dual role in ensuring the seamless operation of our company's IT infrastructure and providing top-notch service desk support. You will be instrumental in installing, configuring, monitoring, and maintaining computer systems, while also serving as the first point of contact for IT support, handling inquiries, and resolving technical issues for end-users. Your responsibilities will span across troubleshooting hardware and software faults, offering timely solutions, and contributing to our IT knowledge base.  This role will provide support for our corporate events, on-site management of computer inventory, new hire onboarding, and work with teams across the organization. This role reports to the IT Operations Lead/Manager. ​ About the Team You will join a team of technical support professionals that provide enterprise level service for our corporate teams globally.  We strive to provide helpful and knowledgeable technical assistance on a daily basis.  We’re focused on providing a positive customer service and user experience.  Also, we’re obsessed with providing the best user experience possible. ​ What You'll Do Act as the primary contact for IT support within the organization, managing service desk tickets and responding to user requests in a timely manner. Install, configure, and update hardware and software, ensuring optimal workstation performance. Troubleshoot system and network problems, diagnosing and solving hardware or software faults with a focus on minimizing downtime. Maintain security through monitoring access and adherence to IT policies, including internet security and data privacy protocols. Guide and support users in the use of IT equipment and software, providing necessary training and documentation. Organize and perform regular maintenance and system upgrades to ensure technology infrastructure runs smoothly. Record and document issues and resolutions within the IT service management system, maintaining detailed logs of all IT incidents. Evaluate user needs and system functionality, ensuring that IT facilities meet these needs. Stay current with system information, changes, and updates to provide effective advice and solutions. Support the development and implementation of new systems and services, including user acceptance testing. Provide on-site and remote technical support Seek guidance from the team when needed Provide audio and video support for company events Create and update technical documentation ​ What You'll Bring Proven experience in IT support, with a solid foundation in both IT operations and service desk responsibilities. Strong problem-solving skills and the ability to diagnose and resolve technical issues efficiently. Familiarity with computer operating systems, hardware, networking, and software applications. Experience with IT service desk software and IT service management principles. Knowledge of internet security and data protection standards. Relevant IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft Certified IT Professional) are highly desirable. A degree in Computer Science, Information Technology, or a related field. Excellent communication skills, with an emphasis on providing exceptional customer service. Ability to manage time effectively and work under pressure to meet deadlines. Commitment to continuous learning and improvement in IT service delivery. Working Conditions Flexibility to work varying shifts, including evenings and weekends, to accommodate business needs and support 24/7 operations. May involve lifting and transporting IT equipment and peripherals. Bonus Points Experience with Jira Service Desk, JAMF, InTune Experience working in the technology industry Experience working in a Service Desk, Help Desk, or Call Center environment Microsoft Support Certification Apple Support Certification ITIL Foundations HDI Support Center Agent CompTIA A+ Certified

  • Posted 18 days ago

    Digital Marketing Manager, Webinars - Fixed Term (11 months)

    Malaysia

    ​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Employment Type: Fixed Term - 11 Months Available Location: Kuala Lumpur, Malaysia Responsibilities: Webinar Management: Plan, promote, and produce high-impact webinars that align with Cloudflare’s goals to attract, inform, and engage our target audience. This includes managing all aspects of webinar logistics from initial concept to post-event follow-up. Media Management: Work with digital marketing team to manage media owner support and delivery of webinar content through paid, owned and earned media channels; publishers will help create and host new content, and promote existing content. Speaker Coordination: Identify, invite, and prepare internal/external speakers, ensuring content is relevant, engaging, and tailored to the interests of cybersecurity decision-makers in the APJC region. Audience Development: Strategically attract the right audience for each webinar through effective promotion and collaboration with marketing and sales teams. Lead Development: Work closely with regional marketing and sales leaders to ensure webinar content and follow-up activities contribute to pipeline progression and conversion of MQLs into opportunities. Measurement and Optimisation: Use CRM and marketing automation tools to measure the performance of webinars across KPIs including MQLs, pipeline and sales accepted leads. Cross-Functional Collaboration: Liaise with global & local marketing, sales, product teams, and external partners to ensure webinars are integrated into broader marketing and sales strategies. Reporting and Analysis: Monitor and report on webinar performance, using insights to optimize future webinars and lead follow-up strategies. Required Skills & Experience Experience: At least 4 years of experience in webinar production or similar roles, preferably within the technology or cybersecurity industry. Communication Skills: Exceptional verbal and written communication skills in English, with the ability to engage and persuade a senior-level audience. Technical Proficiency: Proficiency with webinar hosting platforms and tools, as well as CRM and marketing automation platforms, including ON24, Zoom Webinar, Marketo, and Salesforce etc. Project Management: Strong organizational and project management skills, with a proven track record of managing multiple projects simultaneously. Team Collaboration: Ability to work effectively in a cross-functional team, building strong relationships with stakeholders across different regions and functions. Audience Insight: A deep understanding of the cybersecurity market and the challenges faced by decision-makers in enterprise companies across the APJC region. Language Skills: Fluency in English is required. Additional language skills relevant to the APJC region are a plus. Reporting:This position reports into the Senior Director of Marketing for APJC Employment duration:Fixed term - 11 month, with the potential for extension based on performance and business needs.

  • Posted 18 days ago

    Sales Manager (AE - Enterprise Accounts), Mumbai

    India

    ​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Please note: This role will require you to be based in Mumbai. About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Based in India, you will drive sales into BFSI focussed enterprise accounts across the Western India region, for Cloudflare’s solutions. Your strategic selling activities will include "hunter" type activities to proactively penetrate target named accounts, detailed account planning, focused relationship building and leading effective sales campaigns to successful closure. The ideal candidate will possess both a major account sales background in technology solutions, primarily software based, that enables them to drive engagement with senior level decision makers within Cloudflare’s target customers. Industry experience selling into Finance, Retail, Manufacturing and other Enterprise verticals along with Service Provider and exposure to application and network security and zero trust is desired in this role. As an Account Executive, you'll be responsible for developing and executing against a Sales strategy/plan for assigned vertical or accounts, as well as driving large account sales into India markets to achieve revenue targets. Therefore, you must have a strong network of contacts with decision makers in enterprise accounts across the region, and have experience selling complex solutions to these accounts. You will have an intuitive understanding and experience with the key business and technical needs of these and large accounts and will create and deliver compelling value propositions to them for Cloudflare solutions. ​ Additional responsibilities will include Manage contract negotiations Maintain a robust sales pipeline Develop long-term strategic relationships with key accounts < 50% travel ​ Examples of desirable skills, knowledge and experience Bachelor's degree required Fluent in English  Relevant direct experience, track record, and relationships within largest corporate enterprise accounts in India market  7+ years of direct B2B selling experience, preferably managing internet accounts  Direct experience selling network security and/or CDN solutions and services preferred Prior experience being part of an early sales team helping drive traction in India market for a US-based SaaS company highly preferred Experience managing longer, complex sales cycles Basic understanding of computer networking and “how the internet works” Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus) Strong interpersonal communication (verbal and written) and organisational skills Self-motivated; entrepreneurial spirit Comfortable working in a fast paced dynamic environment

  • Posted 18 days ago

    Account Executive, Mid-Market - Indonesia (Singapore based)

    Singapore

    ​About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!  Available Locations: Singapore About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. About this Role This role within the mid-market segment focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts.   Within this mid-market segment, you will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. This position targets companies with up to 2,500 employees or $1 billion in revenue. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.    Key Responsibilities: Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list. Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory. Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts. Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities. Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates. Effectively scale the territory with partners  Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations. As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.  Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers. Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer. Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare. Direct B2B sales experience, adept at new business acquisition and account management. Experience selling a technical, cloud-based product or service Working knowledge of the cloud infrastructure  and security space Solid understanding of computer networking and Internet functioning. Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous. Strong interpersonal communication skills (both verbal and written) and organizational skills Self-motivated with an entrepreneurial spirit. Comfortable working in a fast-paced dynamic environment. Willingness to travel frequently to visit customers and prospects Bachelor's degree or equivalent professional experience. Proficiency in Bahasa Indonesia is a must to work with regional customers

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