Amazon Web Services

Social Responsibility Manager, WW Sustainability

Posted 04 March 2024
Job type Permanent

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Equal Pay Initiatives

    Equal Pay Initiatives

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description


Join us at the cutting edge of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale, speed, and ability to build, invent and simplify, a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.

Amazon's Social Responsibility program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments (such as ourGlobal Human Rights PrinciplesandSupply Chain Standards). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.

We are looking for a Program Risk Manager in Japan to develop and execute strategies to uphold and advance human rights across diverse Amazon businesses in Japan.

You will drive timely identification of emerging risk of human rights and other related risks across Amazon businesses. You will also help design and implement program interventions and solutions that ensure that suppliers, service providers and vendors in Japan.

You will be tasked to address new business risks as they arise by working within worldwide social responsibility team to translate problems and integrate effective solutions with an eye towards automation, scalability and efficiency.

This role necessitates ability to influence, with limited/no authority, various cross-functional partners such as Operations, Procurement, Transportation and Logistics, Public Relations, Legal, Human Resources, Public Policy etc. Your work will help us uphold Amazon's Social Responsibility and Supply Chain Standards.

Key job responsibilities
Lead the implementation of the Social Responsibility activities in Japan.
• Determine appropriate remediation approaches and oversee successful remediation of severe/high risks findings, as per Amazon’s Supply Chain Standards.
• Proactively identify, advise, align and coordinate with diverse Amazon businesses on identified risks, opportunities, and corresponding actions.
• Initiate and lead assessments/investigations and partnership discussions, negotiations and contract development and oversee implementation of improvement programs, as needed.
• Engage with various Amazon businesses in Japan and other cross-functional teams to understand business needs, identify gaps, assess risks, and suggest/implement strategies to operationalize Amazon’s Supply Chain Standards (SCS) throughout our value chain and operations.
• Facilitate discussions with internal teams to design and test regional risk management mechanisms and strategies.
• Support external partnerships working with the regional leader and regional partnership manager

About the team
Inclusive Team Culture:
Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance:
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Mentorship and Career Growth:
We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Tokyo, 13, JPN


• Bachelor degree in Project Management, Sustainability, Social Work or Business Administration
• 5+ years of experience in human rights or ethical/responsible sourcing within global supply chains and/or operations.
• 5+ years of experience (inclusive of the above) delivering cross functional projects in a global company
• Prior experience owning development of strategy, end-to-end delivery, and communicating results to senior leadership.
• Exceptional verbal and written communication skills (Japanese and English); communicating successfully across cultures.
• Experience in influencing key stakeholders both internal and external.


• Experience working on (or demonstrated passion for) human rights, labor rights, multi-stakeholder initiatives, international development, labor rights training, or social responsibility.
• Experience working with external stakeholders such as NGOs, investors, and/or government.
• Experience working in an international context.
• Experience working with operations, transportation, logistics, and/or procurement functions.

Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

The salary information can be provided individually prior to the 1st interview