ServiceNow Developer

Posted 11 March 2024
Job type Permanent

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Sponsorship Program

    Sponsorship Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

Job Responsibility

  • Create ServiceNow solutions for an organisation using JavaScript, Web Services, MYSQL, and CSS

  • Develop and troubleshoot ServiceNow applications.

  • Integrate ServiceNow applications with other programs.

  • Analyse technical development requirements

  • Provide documentation and reports of the analyses.

  • Identify any deficiencies within the applications and provide solutions for them.

  • Deploy solutions in a test environment.

  • Analyse system performance issues

  • Provide expertise for all technical issues related to development.

  • Configure and create custom workflows.

  • Perform code reviews to ensure that the quality standards are being met


  • Minimum 5 years of direct experience as a ServiceNow Developer/Consultant. 

  • Bachelor's degree or equivalent experience in Computer Science or related field or equivalent

  • Experience configuring core ServiceNow modules including ITSM configurations, Service Catalogue, Integrations, Application Development & Maintenance, Flow Designer, Integration Hub, Metrics, and Dashboards. 

  • Experience with Advanced scripting, Performance Analytics, Reporting and other use case areas are desirable. 

  • Strong understanding of Agile methodologies such as Scrum and Kanban

  • Ability to draft & document test plans for both a technical and business user audience. 

  • Ability to work effectively in a team environment with aggressive deadlines and multiple priorities as well as the ability to work independently with minimal supervision while delivering results. 

  • Excellent demonstrable written and verbal communications skill 

  • Demonstrated understanding of ITIL processes, operations, and procedures. 

  • Overarching understanding of ServiceNow Enterprise product suite. 

  • Knowledge of the ServiceNow platform, desirable.

  • Extensive Knowledge of JavaScript and HTML/CSS

  • Strong understanding of regional databases such as MYSQL and SQL

  • Experience in API integrations with other systems

  • Strong troubleshooting skills

  • Good mathematical and analytical skills

  • Ability to communicate effectively.

  • Ability to work independently.

  • Ensuring quality of code via the writing of tests

  • Documentation of processes, code, and decisions made.

  • Participating in technical/architectural design Qualifications


  • ServiceNow System Admin Certification required. 

  • ServiceNow Certified Implementation Specialist- ITSM required. 

  • ServiceNow Certified Application Developer required. 

  • ITIL Certification would be a plus.