Service Line Specialist - SAP BW

Posted 25 June 2024

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Sponsorship Program

    Sponsorship Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

​Summary of Role

We are seeking a seasoned Service Line Specialist with a strong background inSAP BW Acceleratorto join our multinational corporation.

With extensive experiences, the ideal candidate will drive innovation and efficiency across our service lines enhancing our capabilities and delivering exceptional value to our clients.

This role is pivotal in leveraging technology to meet business objectives ensuring our position as a leader in the industry.

Role Responsibilities

·Market Leadership

oCreates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.

oProvides subject matter expertise to proposal development and overall solution.

·Relationship Management

oExecutes and manages the account plan within function/specialism under the guidance of the Client Partner

oInvests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.

oClient Relationship Management; engage with CXO, VP and Director level clients

·Business Development

oResponds to and deliver on client requests; responds to RFP’s

oIdentifies opportunities, makes proactive proposals to client in line with account strategy

oObtains the approvals to pursue opportunities

oLeads pursuits to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team

oSecures revenue renewals related to their sales specialisms

oEngages the relevant internal Cognizant teams and service lines team for developing solutions

oEnd to end account management including account forecasting, budgeting and operations

·Handles risks and issues related to the account, including delivery oversight

·Creates and presents account QBR presentations and executive status reports

·Analyze and evaluate existing business processes and identify opportunities for improvement using SAP BW Accelerator.

·Develop and implement strategic plans to enhance service line efficiency and effectiveness.

·Collaborate with cross-functional teams to ensure seamless integration of SAP BW Accelerator solutions.

·Provide expert guidance and support to project teams on the use of SAP BW Accelerator.

·Monitor industry trends and advancements in technology to keep our services competitive.

·Ensure compliance with all regulatory and company standards when implementing new solutions.

·Conduct training sessions for team members on the functionalities and benefits of SAP BW Accelerator.

·Manage and oversee the execution of service line projects ensuring they are delivered on time and within budget.

·Evaluate project outcomes and implement continuous improvement strategies.

·Foster a culture of innovation and excellence within the team.


·Must have extensive experience and expertise in SAP BW Accelerator.

·Proven track record of improving service line efficiency and client satisfaction.

·Strong analytical and problem-solving skills.

·Excellent communication and collaboration abilities.

·Ability to lead and manage projects effectively.

·Commitment to staying abreast of industry trends and technological advancements.

·Adept at training and mentoring team members on new technologies and processes.

·Certified Application Associate - SAP BW POWERED BY HANA