Cloudflare

Sales Enablement Program Manager, APJC

Posted 16 January 2024
LocationMalaysia
Job type Permanent

Company's Benefits

  • Leadership Development Program

    Leadership Development Program

  • Mentorship Program

    Mentorship Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Responsibilities:

  • Work with sales to develop, execute, optimize and assess enablement programs, including the delivery of new hire bootcamps and role-based onboarding programs

  • Execute with strong program management skills, including creating and monitoring work-plans, managing against milestones, following through with deliverable owners, driving proactive stakeholder communications, and tracking program KPIs.

  • Collaborate cross-functionally across a global, matrixed environment to support the needs of the business 

  • Deliver trainings on sales methodology and sales processes

  • Develop and analyze success metrics to measure impact and improve learning programs; continuously assess delivery process improvement opportunities 

  • Participate in the planning and execution of sales training events including sales kickoff

  • Provide ongoing support to the sales team, addressing queries, and offering guidance on sales enablement resources and tools.

  • Collaborate with sales, marketing, and product teams to understand market trends, customer needs, and product updates to create relevant and impactful sales enablement content. 

  • Build a strong relationship with the sales organization and be perceived as a trusted advisor

  • Provide administrative support to the sales enablement function, including managing calendars, scheduling training, and handling travel arrangements.

  • Prepare and distribute sales reports, training materials, and other documentation as needed.

  • Maintain and update databases, records, and sales enablement resources to ensure accuracy and accessibility.

Skills & Experience:

  • 5+ experience in sales enablement or direct sales experience, management experience or program management experience

  • Excellent program management skills with the ability to manage multiple projects and priorities under tight deadlines

  • Comfortable working in a face paced environment with ambiguity 

  • Excellent communication skills, both written and verbal

  • Expertise in adult learning principles and training best practices in a high-tech environment

  • Experience with sales methodologies and processes

  • Have an enthusiastic “roll up your sleeves” mentality

  • Team player with strong interpersonal skills

  • Experience working with LMS and CMS or similar technologies

  • Excellent Google Workspace skills including Sheets, Slides, Docs and Forms