Amazon Web Services

Data Center Operations Technician

Posted 07 February 2024
LocationMalaysia
Job type Permanent
Reference2544180

Company's Benefits

  • Leadership Development Program

    Leadership Development Program

  • Mentorship Program

    Mentorship Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

  • Equal Pay Initiatives

    Equal Pay Initiatives

Job Description

​DESCRIPTION

Amazon Web Services (AWS) rapidly growing and is looking for a Data Center Technician to join our growing Infrastructure Operations team. Amazon Web Services (AWS) is a fast-paced technology company and a data center industry leader. This position will contribute to the overall availability and reliability of data center operations in order to meet or exceed defined service levels. This position entails hardware and network diagnostics, physical repair, and participation in an on-call rotation, acting as first responder and following up with appropriate escalation action where relevant. All candidates must be able to work both independently and as part of a team. Prioritization of work, organizational skills, effective communication, and the ability to react quickly are all necessary for success. Candidates will install equipment, create documentation, innovate solutions, and solve problems in the Data Center Space in addition to hardware and network repair. This team works in a 24-hour-a-day environment. Candidates responsible for the operation and management of both routine and emergency services on variety of critical facilities of Data Center.


Key job responsibilities
You remove customer constraints for IT Infrastructure capacity hosted in AWS Data Centers, engage in physical data center activities. This includes all tasks associated with rack deployment, rack cabling, hardware breakfix, software troubleshooting, and rack decommissioning.

We are open to hiring candidates to work out of one of the following locations:

Kuala Lumpur, MYS

BASIC QUALIFICATIONS

- 1+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma
- Engaged in physical data center activities. This includes all tasks associated with rack deployment, rack cabling, hardware breakfix, software troubleshooting, and rack decommissioning.

PREFERRED QUALIFICATIONS

- Data center operation experienced.
- Understanding of basic network hardware, design, protocols and troubleshooting.
- Troubleshooting server hardware issues from multiple vendors.
- Scripting skills - Bash, Python, Perl, etc.