Cloudflare

Data Center Engineer

Posted 16 January 2024
LocationSingapore
Job type Permanent

Company's Benefits

  • Leadership Development Program

    Leadership Development Program

  • Mentorship Program

    Mentorship Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the department

In this role, you will be focused on maintaining the Cloudflare global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management.

To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.

Who you are

You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability. 

What you'll do

  • Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 300+ datacenter locations

  • Maintain Data Center environment operational availability

  • Creating and maintaining documentation, plans, SOP’s, MOP’s etc.

  • Support and configure network infrastructure where required

  • Providing feedback to internal teams to support internal tools and external vendor partnerships

Required Experience

  • Minimum of 5 yrs of Linux systems administration

  • Experience with Juniper, Cisco and DWDM network equipment

  • Experience managing and instructing remote contractors 

  • Familiarity with work required to stand up infrastructure in remote colocation facilities 

  • Experience running and improving operational processes, including automation tooling, in a rapidly changing environment

  • Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.)

  • Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA

  • Incident management 

Other Responsibilities May Include

  • Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure

  • Assist with the definition, documentation and implementation of consistent processes across all region

  • Limited travel

Examples of desirable skills, knowledge and experience

  • Bachelor’s degree; technical background in engineering, computer science, or MIS

  • Direct experience executing on complex data center/infrastructure projects

  • Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools

  • Experience running and improving operational processes in a rapidly changing environment

  • Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills

  • Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously

  • Ability to manage MS excel and Google spreadsheets

  • Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA

  • Must be a team player

Bonus Points

  • Multi-lingual; experience working with infrastructure in multiple countries

  • Comfortable with remote “lights-out” and out-of-band access to data center resources

  • Linux certifications (RHCSA etc.)

  • Network certifications (CCNA, JNCIA or higher)

  • Configuration management systems such as Saltstack, Chef, Puppet or Ansible

  • Scripting or software development experience in Bash, Python or Go-lang

  • Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache

  • Experience in working within a large scale SaaS vendor