Channel Account Manager - HK/TW

Posted 20 June 2024

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Singapore

About The Role

Based out of Singapore, this role will report to the Senior Manager, Channels ASEAN & GCR. 

You will be responsible for developing and maintaining strong relationships with channel partners, driving partner sales and revenue, and aligning channel strategies with the overall business objectives. This role requires strategic planning, execution of partner programs, and ensuring the success of partners through effective management and support. You will be working with tier 1 Systems Integrators who support the customer segment in Hong Kong & Taiwan.. 

The Channel Account Manager is required to work closely with the leadership team and a key stakeholder to support our customer adoption through Cloudflare Partners. The ideal candidate will have existing channel partner management experience and a network of partner contacts – ideally decision makers within partner organizations. 

Key performance indicators including achieving or exceeding partner sales goals through channel partners assigned to your sales segment territory tied to Account Executives within the segment.

Travel will be required according to the demand to support partner development, customer meetings and pipeline generation. 


  • Responsible for growth and coverage strategy with Tier 1 partnerships for Hong Kong and Taiwan

  • Run Business and Quarterly Planning/Review as a key stakeholder and voice to the leadership team

  • Establish the joint go-to-market solution offerings with Tier 1 partners

  • Develop and execute growth and acquisition strategies to expand into new verticals and territories

  • Develop strong relationships with partner sales team(s) as well as Key Decision Makers and Influencers

  • Work with relevant Cloudflare functions to develop deep Partner Practice capabilities. This would include but not limited to Partner Enablement Plan

  • Work closely with internal teams, including sales leader, and peering leadership team to align strategies and initiatives.

  • Provide regular updates and reports to senior management on channel activities and performance.

Desirable skills, knowledge and experience

  • Relevant Bachelor Degree 

  • 10+ years experience working with Channel and/or Distribution. 

  • Executive presence 

  • Strong presentation and interpersonal communication skills (verbal and written)

  • Experience working in the Technology sector with Network and/or security vendor experience

  • Excellent verbal and written communication skills. Cantonese and Mandarin language fluency is a plus.