Cloudflare

Business Development Representative (Mandarin and English Speaking)

Posted 23 April 2024
LocationSingapore
Job type Permanent
Reference5913962

Company's Benefits

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Coaching Program

    Coaching Program

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

​About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Locations: Beijing, China & Singapore

About the Team:

In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare.

This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will:

  • Be the first point of contact for customers that need help finding solutions

  • Develop your customer centric sales skills to deliver a stellar customer experience

  • Learn Cloudflare’s products and services in detail

Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company.

About the Role:

Languages required: Fluent Mandarin and English as a must

In this role, you will be responsible for being the “face of Cloudflare” and account resource for our PAYGO customers. You will manage your own “book of business” to nurture relationships with our free, pro, and business customers to identify opportunities for expansion. 

This role requires you to have a basic understanding of Cloudflare’s suite of products to be able to provide a range of recommendations and solutions to our customers. You will be leveraging tools such as Google Sheets/Airtable, internal applications, Sales Navigator, and ZoomInfo to map key customers to the right product suite for them. This is a great role if you are interested in a career path towards becoming a Customer Success Manager, Expansion Account Manager, or Mid-Market Account Executive at Cloudflare.

Day in the Life of BDR at Cloudflare

  • Own and meet target quota related to number of qualified opportunities, value of sales pipeline, and revenue

  • Develop new business opportunities from existing customer base

  • Identify target accounts with strategic timing and strong use cases through qualitative and data driven approach

  • Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs)

  • Help lead BDR team-wide campaigns or initiatives (we’re a collaborative group)

  • Write emails and letters you’d love to open; make calls you’d love to receive; ask compelling questions

  • Report, track, and manage sales activities and results using SFDC

  • Play an active role in the creation and iteration of team processes

Examples of desirable skills, knowledge and experience

  • Self-motivated; entrepreneurial spirit

  • Comfortable working in a fast-paced, dynamic environment

  • Strong interpersonal communication skills

  • Customer-oriented mindset with empathy and curiosity

  • Aptitude to learn technical concepts/terms

  • Ability to manage multiple tasks/projects simultaneously

  • Fluent in Mandarin and English (verbal & written)

  • Minimum 1 years of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus

  • Experience in Google Sheets, Outreach, SFDC reporting, and data analysis is a plus