The Trade Desk

Workplace Manager, Australia

Posted 24 March 2023
Job type Permanent

Company's Benefits

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Mentorship Program

    Mentorship Program

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Sponsorship Program

    Sponsorship Program

  • Leadership Development Program

    Leadership Development Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

Job Description

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers – and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

Who You Are:

The Trade Desk is seeking an inspirational Workplace Manager join our dynamic Workplace Services team! Our Workplace Managers lead teams that are responsible for creating a “best in class” workplace experience by overseeing vendor services, driving workplace communications, establishing stakeholder relations, and identifying ongoing opportunities for improvement. This role covers a diverse range of responsibilities and is focused on owning and managing day-to-day operations for one of our office locations.

This person will be a strong Cultural Ambassador for The Trade Desk bringing first-class hospitality and a customer centric approach to work each day.  Candidates must be able to work independently with little or no on-site supervision, be able to manage multiple projects in a fast-paced environment and have excellent written and verbal communication skills. The candidate should have strong mentorship qualities to guide and educate team members and office staff. This role is multi-faceted, dynamic and engaging; an upbeat, positive attitude is a must.  

What You'll Do:

  • Lead efforts to elevate the holistic workplace experience by demonstrating a strong hospitality focus across wide array of services such as: employee and guest arrival experience, office communications, food and beverage, facilities, health and safety, space planning, office culture activation, events support, and shipping and receiving

  • Maintain and influence effective relationships with senior business leaders and teams across functional areas throughout the organization that effectively balance the needs of the workplace team, the office, and the business

  • Lead communication efforts for our team, communicate difficult concepts across various platforms with professionalism, creativity, and clarity in a way that effectively influences others

  • Partner with members of the Real Estate and Workplace Services team and other departments to help ensure successful completion of special office projects

  • Use independent judgment, proactively and efficiently manage end to end workplace operations, create and implement scalable process and procedures, manage budgets, and oversee delivery of programs and services that positively impact the workplace culture and employee productivity

  • Coach and mentor other members of the team and provide guidance on complex issues facing the workplace organization 

  • Identify, negotiate, and manage strategic vendor relationships and address service concerns through timely feedback and performance reviews

  • Understand importance of local government nuances and rules & regulations 

Skills and Experience:

  • Bachelor’s degree or similar relevant qualification

  • 5+ years of related work experience and experience within tech sector is a plus 

  • Excellent organizational and problem-solving skills, be solution focused, have high EQ, be professional, collaborative, reliable, and have a genuine interest in providing excellent overall service

  • Passion – your work matters, and you deliver it with an upbeat, positive attitude with attention to detail  

  • Grit – sometimes solutions take creative thinking and multiple iterations. You are resilient to finding solutions

  • Excellent Decision Quality – Know when to escalate and when to decide. Understand how decisions can have impact across teams, offices, and global objectives

  • Strong team player with experience working with C-Suite and Executive levels

  • Experience managing team members and external vendors

  • A creative mind with an ability to suggest innovative ideas and improvements

What we offer:

There are a ton of reasons why TTD is a phenomenal company to work for,buthere are the top 6that we think you'll find most interesting:

  • We are a globally collaborative environment.You will have the opportunity to work with brilliant & diverse teams from all over the world. All of our teams are geo-distributed by design with everyone being able to work on high impact challenging projects regardless of their location.

  • Our culture - We have a wonderful team of brilliant high achievers built on a culture of empathy, grit, collaboration, & ownership.We are an award-winning company – we have won ‘Great Place to Work’ awards across Australia, US, UK, Europe and Asia!

  • We offer an attractive compensation package, flex work environment, beautiful offices with all the perks (snacks, catered lunches, wine, beer), competitive equity, and an employee stock purchasing plan. We IPO'ed 7 yrs ago, with our stock price growing by 1000% in such a short time. The ad-tech industry represents a unique growth opportunity – it's currently only making up for about 2% of the overall $600B advertising industry. As we like to say here, "We're only 2% done!" Join us and help us tackle the other 98%!

  • We promote an environment of reward and recognition– At TTD, you will be recognised for your efforts and for each anniversary at TTD, we will celebrate you, and reward you for your contribution!

  • We promote aninclusive and diverse environment– we have many events and activities that truly make TTD a ‘Great Place to Work’ and promote inclusivity and diversity across our organisation

  • We celebrate continuous learning at TTD– here you will have opportunities to be sponsored for further education, certifications and we also have an in-house learning platform to support your further development.