VP/AVP, Risk & Controls, Consumer Banking Operations, Technology & Operations

Job Title: VP/AVP, Risk & Controls, Consumer Banking Operations, Technology & Operations
Contract Type: Permanent
Location: Singapore
Reference: WD19515
Contact Name: Jasper Tan
Job Published: April 19, 2021 18:20

Job Description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.



  • Responsible for the identification, reporting and escalation of emerging operational risk through the execution of operational risk management framework tools
  • Work with Operational units to manage errors and incidents, including root cause analysis and identifying risk mitigating measures and actions tracking
  • Perform deep dive of operational processes and landscape reviews
  • Perform periodic risk assessments (e.g. RCSA), control testing, analysis of key risk indicators to ensure risk exposure over the key processes are within risk appetite
  • Perform risk reviews for new processes arising from new product launches, transfer of activities or process automation
  • Ensure accurate and timely submission of risk and control reports
  • Promote risk awareness and compliance with Group’s policies, standards and guidelines by conducting periodic trainings and workshops
  • Liaison party with other control functions such as Group Risk/Compliance/Finance for advisory matters



  • Degree in Accountancy, Business or Banking and Finance will be preferred
  • Minimum 8 years' experience in Operational Risk / Audit / Controls within Financial Services
  • Familiarity with Consumer Banking Operations and/or Securities Operations will be an advantage
  • Good control mindset and the ability to understand a broad range of operational issues
  • Self-starter with the ability to multi-task
  • Attention to details and good analytical skills


We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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