VP/AVP, Project Manager - Regional Corporate Account Services, IBG Operations, Technology & Operations

Job Title: VP/AVP, Project Manager - Regional Corporate Account Services, IBG Operations, Technology & Operations
Contract Type: Permanent
Location: Singapore
Reference: WD19555
Contact Name: Jasper Tan
Job Published: March 10, 2021 15:28

Job Description

Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.



  • Managing end-to-end Regional Digitization initiatives, work closely with Technology and other stakeholders on digitization solution and possible process improvements to achieve operations objectives
  • Standardise key process and policy, system functionalities set up for IBG Operations
  • Assist team manager in data, requirements gathering and analysis for any initiatives under the Regional Corporate Account Services space
  • Work closely with team manager and Regional locations Ops on the Digitization initiatives,  prioritization, develop, and execute the project plan and change management
  • Analyse working processes, technology and identify existing gaps and/or inefficiencies
  • Development of user training and familiarisation program on process, system functionalities/changes
  • Quantify challenges and forecast benefits from various strategic opportunities
  • Document, conceptualize findings and key points into comprehensive professional presentations for regular updates to identified forums
  • Assist  on  the  deployment  activities,  review  post  implementation  and  implement  change management on the Regional digitization initiatives


  • Degree Holder with minimum 7 years in of project management experience in Banking, systems development testing and familiar with Agile methodologies and latest technologies such as OCR, API, AI, Web services
  • Experience and good understanding of banking terminology, products and operational processes
  • Demonstrates strong communication (Verbal and written) and interpersonal skills with good analytical and problem-solving skills
  • A good team player as well as the ability to work independently under minimal supervision and has ability to slice and dice problem, structure his/her work, be creative and think out-of-the-box
  • Excellent technical knowledge in MS Office Suite with the ability to conceptualize ideas / processes into professional MS PowerPoint slides
  • Candidate who has knowledge of DBS IBG Products, Finacle System and related Operation processes and technology is a plus

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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