Supports DuPont China Employees and China HR on HR-related concerns
Answer calls and e-mails in Mandarin or English (depending on the requestor) of HR-related concerns
Maintenance of Employee Lifecycle Data (Employee Data from Hire to Retire and in between) in the Workday System and other HR systems
Process Help Tickets from China Employees through the Salesforce System (SFDC)
Conduct data quality review of Help Tickets and Workday Data
Participate in HR OPEX Monthly Business Reviews, quarterly Townhalls and other department/company activities
Participate in projects/initiatives

Must be a College Graduate (diploma, certificate, associate or bachelor’s degree in any field)
Good reading, spoken and written proficiency of Mandarin and English is a must
Mandarin Language Proficiency HSK Level 5 and above certification is preferred
Background in BPO or Shared Services Industry is preferred but not required
Comfortable in using computer systems and Microsoft Office
Proactive, Team Player, Problem Solver
Good communication skills
Independent and able to work with minimum supervision
Customer service-oriented and well-organized

Taiwan HR Data Management Representative