ServiceNow Developer - HR Service Delivery

Job Title: ServiceNow Developer - HR Service Delivery
Contract Type: Permanent
Location: Mumbai
Reference: JR-122298
Contact Name: Lalitha Gangadhara
Job Published: November 25, 2021 12:05

Job Description

Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams. 

We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Description:

As a key member of the IT Corporate Applications team, you will be responsible for defining best practices for designing, developing solutions, extending and supporting various modules and components of the ServiceNow HR application. You will be involved in the development lifecycle from analysis, design, build, test and release with a focus on delivering solutions against business goals, technical requirements and platform engineering standards and best practices.

Job Details:

  • Sr. Developer supporting the ServiceNow HR Application
  • Support Custom Service Portal on ServiceNow
  • Support Knowledge base Workflows, case management, Skills Management, Advanced Work Assignment, HR Agent Workspace, Virtual Agent, Reporting, and Mobile App
  • Partner with ServiceNow Platform team to implement cross-application changes
  • Out of the Box thinker and brining best practices for process improvements
  • Prototype and analysis of Complex Solutions.
  • Interact with team and guide in technical analysis, designing & performance tuning
  • Design and code reviews to ensure standards and quality level for the build
  • Manage in-house & vendor deliverables very optimally to meet time, scope & budget commitments.
  • Work with globally distributed teams & build excellent working relationships with other teams inside and outside of Global Software Engineering.
  • Prepare and report project performance metrics and KPIs

Experience and Skill Sets:

  • Must:  have BS Computer Science or equivalent total of 5+ years or more experience
  • Must: 5+ in Service-now implementation, Strong Development Experience in ServiceNow
  • Must: At least one project with HR service delivery experience
  • Must: Certified in ServiceNow HRSD and ServiceNow System Administration
  • Must: Strong Leading experience
  • Must: Strong Business Communication skills
  • ITIL v3 Foundation Certification preferred.
  • Extensive hands-on experience of working with script-based ServiceNow components such as business rules, script includes, client scripts, UI pages etc .
  • Good knowledge of ServiceNow development best practices.
  • Good knowledge of ServiceNow platform administration.
  • Experience in creating ServiceNow costume applications.
  • Customizing ServiceNow applications.
  • Good knowledge on service portal with experience coding in AngularJS.
  • Architectural and hands-on Integrations experience with Enterprise suite applications.
  • Experience with integrations to other systems using the MID server and direct/Scripted web services.
  • Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP.
  • Monitor health, environment upgrade/clone, usage and overall compliance of the application.
  • Good functional knowledge on ITSM,ITOM,CSM and other ServiceNow functions.
  • Desired ServiceNow Trainings/Certifications: ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, ServiceNow Orchestration, Application Development in ServiceNow,
  • Strong engineering leadership skills with a proven track record of success on large/highly complex projects preferably in the area of Enterprise Apps and Integration. Must have the ability to communicate technical issues and observations.

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