Senior Manager, Sales Engineering, North Asia

Job Title: Senior Manager, Sales Engineering, North Asia
Contract Type: Permanent
Location: Hong Kong
Reference: JR-120504
Contact Name: Amy Cheang
Job Published: August 13, 2021 09:32

Job Description

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 


Team Leadership and Strategy

  • Provides leadership and direction to a team of individual contributors and first level managers in defining and executing on strategic Sales plans and efforts
  • Aligns with local/metro sales leadership's vision, strategy, and objectives
  • Shapes and develops the metro/local team's strategy
  • Drives skills development, selling and/or technical sales support behaviors of the leadership team
  • Creates spirit of collaboration, engagement, and sharing of best practices
  • Leads team through changes
  • Drives team adoption of relevant tools available for more efficient business management
  • Develops the leadership skills of the supervisors and managers within their regions

Sales Leadership & Acumen

  • Develops and aids in defining the business objectives and expertise levels for the regional or multi-regional teams
  • Drives strategic deals and interacts with C-level executives
  • Responsible for the metro team's support structure design and proposal of technical solutions
  • Conducts internal Quarterly Business Reviews, measuring performance against pre-established business metrics
  • Leads team through changes
  • Owns and manages all escalations to senior leadership for critical matters
  • Assists in efforts to shape and impact deals for the metro/local team
  • Effectively manipulates MRR vs NRR/EIS offsets and how they can be leveraged to bring a deal to positive outcome
  • Able to accurately convey business concepts inter-departmentally

Employee Management & Team Health

  • Provides leadership in shaping and managing a multi-regional team in their technical sales support pursuits
  • Provides direction for the organization, including the leadership team, to ensure overall success
  • Allocates and optimizes resources within regional or multi-regional team
  • Responsible for all hiring decisions and activities, compensation, quarterly conversations, performance counseling, onboarding, coaching and career development
  • Defines and drives the performance and results of the metro/local team
  • Supports and shapes individual career development
  • Assists in defining and shaping positive team dynamics


  • Assists in defining and delivering the strategy to build analytical data and dashboards to properly manage the regional/multi-regional sales engineering teams
  • Shapes and drives MRR and EIS/NRR revenue forecasts
  • Assists in the definition of analytic tools and reports to properly manage resources
  • Utilizes feedback to refine team performance and customer satisfaction

Collaboration and Communication

  • Develops and refines management relationships with internal teams (CSM/CPM, OM, Ops, etc.) to ensure proper deal flow
  • Develops and drives positive environment for their local/metro and management teams
  • Develops and refines communication and presentation skills for the regional or multi-regional teams and managers


  • 10+ years customer-facing experience in  Data Center and IT Industry  preferred
  • 5+ years people management experience leading  Multi-cultural Pre-sales , Engineering functions
  • Fluent in Chinese and English
  • Bachelor's degree in Engineering or IT preferred
  • Excellent people skills and ability to work under pressure


This Job Description is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing organisational needs.

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, colour, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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