Avanade

SEA Business Operations Manager

Posted 15 December 2022
LocationSingapore
Job type Permanent
Reference59558

Company's Benefits

  • Paid Parental Leave

    Paid Parental Leave

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Mentorship Program

    Mentorship Program

  • Leadership Development Program

    Leadership Development Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

Job Description

About Avanade

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 59,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com

Job Description​

Region Business Operations Manager

Role Overview

As the Region Business Operations Manager;

  • You will be responsible for the development and execution of programs and processes required to support our region business operations strategic initiatives.  

  • You will provide business related operational support and co-ordination to define and drive critical business processes and including planning, operations, and strategy implementation. 

  • You will be responsible for managing complex daily operations, defining appropriate programs, planning and sourcing to meet current and future business needs.

  • Your stakeholders will cover key internal stakeholders with great exposure to a range of business issues and challenges.  

  • You will be able to develop strong working relationships across our region and broader Growth Markets geography.   

  • A strong problem solver, analytical as well as have strong competence in operations.

  • Candidate needs to be energetic, driven and a self-starter and will relish being in a fast-paced environment and have a thirst for knowledge and challenges

Key Role Responsibilities

Day-to-day

  • Act as a point of contact within and outside team to ensure connection and integration of team members.

  • Provide coordination and communication with appropriate teams to ensure initiatives meet schedule, budget, and quality commitments

  • Track, measure, report, and communicate Workforce Planning related program investments, performance issues, and risks.

  • Produce and review project status reports and action item logs to identify issues; address risks and concerns directly with project stakeholders or action item assignees or raise them to the attention of senior management for further direction.

  • Provide continuous improvement to processes, tools, metrics, and training based on ongoing experience, process metrics, and feedback from other stakeholders, to drive further efficiencies in the organization

  • Support the standard management reporting processes and metrics by creating templates, role aids, and other materials and produce reporting packages as required

  • Attend key stakeholder meetings and contribute ideas and approaches

  • Manage the goals, objectives, overall performance, and budget of assigned projects and teams-Take on critical roles as needed

Key Role Skill & Capability Requirements

  • Advanced knowledge of the business cycle, including budgeting ­possess great organizational skills and attention to detail

  • Excellent written and verbal communication skills

  • Effective interpersonal skills

  • Ability to communicate information to multiple stakeholders-

  • Experience in program/project management and/or consulting

  • Extensive experience in operations management

  • Advanced MS Office skills

Preferred Education Background:

You likely possess a bachelor’s degree or have an equivalent combination of education and experience

Avanade is an Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, colour, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, or marital status, genetic information, or any other protected status. 

Avanade is the leading provider of innovative digital, cloud and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Every day, our 56,000 professionals in 26 countries make a genuine human impact for our clients, their employees and their customers. 

We have been recognized as Microsoft’s Global SI Partner of the Year more than any other company. With the most Microsoft certifications (60,000+) and 18 (out of 18) Gold-level Microsoft competencies, we are uniquely positioned to help businesses grow and solve their toughest challenges.

We are a people first company, committed to providing an inclusive workplace where employees feel comfortable being their authentic selves. As a responsible business, we are building a sustainable world and helping young people from underrepresented communities fulfil their potential. 

Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com