Sales Business Development Manager

Job Title: Sales Business Development Manager
Contract Type: Permanent
Location: Malaysia
Reference: 1366219
Contact Name: Gary Lim
Contact Email: garlim@cisco.com
Job Published: April 11, 2022 14:24

Job Description

What You'll Do
The Small segment is a significant growth driver for the region for APJC. Asia Pacific, Japan & Greater China is boldly pursuing strategies to grow in this segment of the market such as launching a branded portfolio of products and services targeted at SMBs customers.
Over the past three years, APJC has transformed into a region known for results, innovation, and high-performing teams within Cisco. You will support to land, localize and drive the sales growth of the cross-architecture product portfolio, primary focus on Cisco Cloud portfolio such as SaaS products like Meraki, Meraki Go, Webex, DUO, Umbrella etc.
You will work closely with Cisco ASEAN sales, architecture, channel sales and marketing team to land, localize, manage and drive the meaningful products and services for local small segment, which also includes conducting bundles and offer creations, positioning the right product against our local competition, drive demand generation efforts, and to provide insights as well as to recommend Cisco’s response to competitor actions. In addition, you are responsible in localizing cloud portfolio pricing strategy to support channel development and alignment for three major routes to the market: Cisco distribution, Cisco SP and MSP channel partners as well as 3rd party E-commerce platform.
You will be measured against #1 the overall ASEAN small segment sales growth. #2 the speed and quality of the work in landing and accelerating the adaptation of Cloud technologies. #3 to build and sustain a consistent low touch and no-touch revenue for Cisco small segment via programmatic partner-led promotion offer creation and executions as the main driver. 
You are also expected to develop relationships with the channel organization especially with 2T partners as well as Distribution, BU teams and local sales leadership and collaborate across the Cisco cross-functional teams including Distribution PAMs/ PAMs, Theater and Regional Marketing, Commercial and SMB sales, Architecture Sales, and other APJC Commercial and Small functions.
Roles and Responsibilities
Cisco Small Portfolio Business Development Manager for small segment is responsible for the followings:
  • Land, localize, develop and manage Cisco suitable portfolio for small segment, in particular, gather market intelligence on Cisco’s Cloud and SaaS portfolio against the competition and understand key drivers of success to compete with them in local SMB market.
  • Develop margin analysis skills sets and conduct discount strategy via different routes to market, in particular, manage online channel and offline channels pricing conflicts.
  • Develop an in-depth technical understanding of the products and solutions across the various Cisco architectures.
  • Collaborate with Architecture Sales teams, Distribution sales teams, Commercial Sales Teams, and Partner Organization teams and Marketing to ensure a One Cisco approach
  • Support creating regular business reviews, success matrix and reports tracking on Distribution channel, SP and MSP channel and E-commerce channel portfolio development and project management for theater sales and partner teams and other key functional groups to ensure GTM execution
  • Be the product and portfolio escalation point for local small segment, you will work very closely with Cisco BU product management team and global specialist team.
Who You'll Work With
Cisco is a unique innovator, accelerator and connector. We connect our employees to our partners and our customers, to ensure that the speed, agility, and security of Cisco solutions have a multiplying effect worldwide. In the Asia Pacific, Japan and Greater China region, the Commercial and Marketing teams build our brand, advance key Cisco growth areas such as Security & Software and implement our technologies together with our partners.
Every day, we feel inspired by our Commercial customers. They continually surprise us with their forward-thinking and incredible drive to grow their business in a changing digital world. Our customers and partners make Commercial in APJC Cisco's growth engine. I am proud to contribute to this success, so we continue to connect everything, innovate everywhere, to benefit everyone.
We are on a journey to further harmonize our Commercial sales power with the most advanced digital marketing techniques available. I believe our edge comes from the combined team: to find the audience, meet every technology challenge and make the sale.
Who You Are
  • 8+ years experience in the IT industry, preferably in sales or in low-end/entry range networking product management with demonstrable success at achieving fast-growth technology areas.
  • Familiarity with Cisco’s full products, architectures, and services offerings in the Commercial space, knowledge of Cisco collaboration, or security portfolio is an added plus.
  • Strategic & creative thinker – able to offer new, innovative strategies to achieve significant growth in a technology area, and to take technologies from Pre- to Post-chasm.
  • Working experience in ISP and MSP channels, serving SMB customers is an added plus.
  • E-Commerce sales and process experience, or IT industry marketing experience is an added plus.
  • Demonstrated ability to work cross-functionally across various organizations to drive outcomes
  • Ability to influence and lead in a highly matrixed model
  • Excellent verbal communication, listening, and presentation skills. Able to articulate complex ideas and strategies to people at all levels of the organization.
  • Strong background and understanding of product, service, and channels sales at Cisco or comparable experience from another company
  • Track record of successful performance as a “change agent” within Cisco or other companies
  • Bachelor’s degree from a reputable university/college
Why Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

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