P2P Global Process Champion

Location: Pune
Job type: Permanent
Contact: Eve Wang

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Purpose/Key Objectives of the Job

Global Process Champion – I2P is part of the Global Process Team for P2P which is responsible for the process design, deployment of processes through the organization, defining service placement, training, identification of digital opportunities for automation and standardization, driving standardizing of operating procedures and continuous process improvement to increase productivity, leading specific I2P tooling implementation projects.

P2P Global Process Champion – I2P is responsible for:

  • Design of the global standard processes of I2P end to end
  • Owner of the related tooling and systems
  • Developing and maintaining training and communication materials and delivering training and workshops
  • Develop and maintain (pre review changes to) standard operating procedures (SOP)
  • Run fit-gap analysis and root cause analysis and maintain deviation log and action log
  • Drive process standardization and improvements
  • Drive Continuous Improvement initiatives and culture
  • Coordinate the process changes and organizational change management in alignment with the systems
  • Deliver process automation in the appropriate areas
  • Drive Innovation / RPA / Technology
  • Lead transitions, define service placements and related changes
  • Liaise with the internal / external stakeholders
  • Ensure control and compliance as per defined framework
  • Contribute on delivering policies and procedures
  • Participation in ad hoc projects


Main Areas of Responsibility

  • Develop standard operating procedures of I2P
  • Develop and maintain training and communication materials and deliver training and workshops for AkzoNobel, BPO and captives
  • Previewer of any changes made to Standard Operating Procedures (SOPs)
  • Run fit-gap analysis and maintain deviation logs
  • Run root cause analysis and maintain action logs
  • Deliver high level of process standardization
  • Contribute on delivering policies
  • Process standardization and continuous improvement
  • Lead tooling / system alignment projects
  • Facilitating the implementation and embedding of the GPD as part of the transition of processes currently not executed by the GBS Teams
  • Lead or participate in ad hoc projects and initiatives related to the designated area
  • Participate in system changes and secure that process design is delivering as planned

Job Requirements

  • Master’s/ Bachelor’s degree in Economics/ Business Administration / Accounting / Controlling.
  • More than 7 years in P2P operations and/or process design, Shared Services
  • Specialized knowledge of P2P discipline, strategy and policies
  • Excellent understanding of P2P process design, ERP and related systems and controls, including transactional accounting processes
  • Experience project management and change management
  • Knowledge of P2P process design methodologies
  • P2P Process redesign/modelling experience
  • Excellent interpersonal and presentation skills
  • Able to think and work conceptually, while considering the details and impact of the processes on Operations.
  • Able to work together with other Functions/Towers; has a good understanding of interfaces between own function and others in the end to end processes
  • Proficient in English language
  • Ability to prioritize and sensitive to deadlines
  • Sensitive to a diverse and multi-cultural environment
  • 15-20% International travelling is required

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.