Manager, Technical Product Owner (TPO) – Engineering & Property Services (E&PS) and Global Security

Job Title: Manager, Technical Product Owner (TPO) – Engineering & Property Services (E&PS) and Global Security
Contract Type: Permanent
Location: Singapore
Reference: 2105968399W
Contact Name: Eileen Ma
Job Published: October 27, 2021 22:22

Job Description

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 130 years. We embrace research and science -- bringing innovative ideas, products, and services to advance the health and well-being of people. At Johnson & Johnson Corporate Business Technology (CBT), we power J&J employees with technology to shape the future of healthcare. While serving as strategic problem solvers and innovators, we collaborate as trusted allies with leaders and partners across corporate functions, sectors, and regions, aligning business strategies with technology solutions against outcomes that matter. Through Expert Services and end-to-end product management we deliver exceptional user experiences as we simplify, strengthen, and automate the technologies employees use to get their jobs done. In CBT, we know we’ve done our job when the boundaries between CBT and our partners blur and we deliver as ONE DIVERSE & UNITED TEAM with corporate functions including Human Resources, Finance, Global Services, Procurement, Legal, Health Care Compliance, Privacy, Corporate Affairs, Engineering & Property Services and Global Security.

As digital leaders, we shape J&J to lead in digital technology – savvy and capable of fulfilling its promise. The technology we are responsible for delivering fuels J&J as we strive to change the trajectory of health for humanity.

This person will work at the intersection of business strategy, human-centered design, and emerging technology platform/program delivery. This role will be responsible for setting and maintaining a clear operational vision for the assigned products, platforms and associated capabilities in support of E&PS and Global Security to deliver a safe, healthy and inspiring workplace experience for our employees. You will have close collaboration with key business and IT partners across the JNJ enterprise during the planning, implementation, deployment of products, programs and projects. The individual manages relationships with Business Product Owners (BPO) & squad delivery teams, and is passionate about implementing and maintaining global and regional products across J&J. Representing the voice of Asia Pacific, you will help to shape the global programs to align effectively with our region. It is also required to provide domain expertise working directly with business partners, suppliers and vendors, leading contractors, and other J&J organizations. 

In this role, you will run the day-to-day execution and delivery of the multiple initiatives and product delivery teams from start to completion. You will focus on delivering technology solutions to the business, working closely with business and technology partners to prioritize critical go-live dates. You will need a good technical team leadership skill, excellence in business partnering and interpersonal skills as well as the ability to influence without authority to achieve common goals. This role requires leading the product roadmaps and current capabilities for E&PS and Global Security technology products in space planning, space utilization, space reservation, visitor management, access management and mass notification systems. You will collaborate with suppliers and vendors to evaluate software, hardware, or services and make appropriate recommendations. You will also be partnering with vendors to ensure compliance with J&J policies, standards, and procedures. 

Collaborating with the product owners and sponsors, you will seek opportunities where innovative solutions that can be maximized to improve, automate, simplify business processes, and optimize total cost of ownership. You will also identify innovative solutions to cater to market specific needs, piloting and participating in these experiments to own the innovation and the next generation strategies for the products in your portfolio. You will be engaged in delivering measurable improvements to employee and service experience by driving and enabling the products vision and important metrics and will have overall accountability for the lifecycle management for business applications to which you are assigned.

Key Responsibilities

  • Lead delivery teams using agile ways of working, building a proven sense of collective team engagement
  • Prioritise multiple initiatives simultaneously using solid project management and prioritization skills.
  • Self-motivated problem solver who thrives in a dynamic and customer-focused environment
  • Effective communication (in English) with all partner level (technical and non-technical teams)
  • Strong analytical thinking and learning agility
  • Capacity to analyze business processes improvement needs and establish action plans
  • Build compelling presentations and have excellent presentation skills
  • Raise risks/issues timely to work with the other leaders to mitigate hurdles


  • A minimum of a Bachelor's degree is required; a focus in technology or related field is preferred.

Experience and Skills:

  • A minimum of 8 years of professional business experience and IT experience/leadership supporting technology and data products in a team-based environment is required.
  • Strong leadership, communication, and interpersonal skills;
  • Ability to work independently, collaborate effectively, influence decision making, think creatively, challenge the status quo, and work across multiple teams. Individual must work well in a fast-paced, dynamic environment with all levels of the organization and be able to recommend and implement process improvements is required.
  • High ability for learning quickly, attention to detail, independently solving problems, and leading simultaneous projects successfully is required.


  • Knowledge and experience with standard methodologies for product development, agile development, information architecture, data & analytics, and user experience principles.
  • Experience in security technology and/or technology supporting workplace experience.

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