Job Description

• Supports DuPont Korea Employees and Korea HR on HR-related concerns  
• Answer calls and e-mails in Korean or English (depending on the requestor) of HR-related concerns
• Maintenance of Employee Life Cycle Data (Employee Data from Hire to Retire and in between) in the Workday System and other HR systems
• Process Help Tickets from Korea Employees through the Salesforce System (SFDC)
• Conduct data quality review of Help Tickets and Workday Data
• Participate in HR OPEX Monthly Business Reviews, quarterly Townhalls and other department/company activities
• Participate in project initiatives

Job Qualifications

• Must be a College Graduate (diploma, certificate, associate or bachelor’s degree in any field)
• Good reading, spoken and written proficiency of Korean and English is a must
• TOPIK 2 (Test of Proficiency in Korean) Level 5-6 Certification is preferred 
• Background in BPO or Shared Services Industry is preferred but not required
• Comfortable using computer systems and Microsoft Office
• Proactive, Team Player, Problem Solver
• Good communication skills
• Independent and able to work with minimum supervision
• Customer service-oriented and well-organized