Customer Service Representative - Korean Speaking

Job Title: Customer Service Representative - Korean Speaking
Contract Type: Permanent
Location: Singapore
Reference: 211981W-01
Contact Name: Yi Peng Ang
Contact Email: yi-peng.ang@dupont.com
Job Published: August 31, 2020 11:06

Job Description


  • Process orders into management system
  • Process invoices and credit notes as need
  • Managing customer calls and inquiries
  • Ensure customer information is accurately maintained in the ERP system
  • Manage end to end order fulfilment process
  • Process free of charge commercial package samples as needed
  • Respond to customer complaints
  • Actively support Supply Chain Organization objectives and strategies
  • Analyze customer data utilizing reports and systems
  • Maintain department ISO procedures
  • Familiarity with impact of forecast on APO
  • Drive continuous process improvement in the CR team and Supply Chain


  • Bachelor degree with 2 years of Customer Service experience in a B2B environment
  • Ability to speak, read and write Korean fluently as this position will be supporting the Korean market
  • Knowledge of delivery and payment terms; financial basics
  • Knowledge of warehouse processes, logistics and shipping
  • Knowledge in ERP System
  • Knowledge of global order management process

Get similar jobs like these by email

By submitting your details you agree to our T&C's

Are you looking for better jobs?

Flexible Work . Equal Pay . Leadership Development

Join Our Movement

Are you looking for talents?

Join Us To Diversify Your Team!

Post A Job