Credit and Collection Analyst (Japanese Speaking)

Job Title: Credit and Collection Analyst (Japanese Speaking)
Contract Type: Permanent
Location: Singapore
Reference: JR-125515
Contact Name: Jan Lee
Job Published: June 09, 2022 13:43

Job Description

Who are we? 

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents.  

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. 



  • Oversees analysis on customer credit worthiness within established guidelines to make recommendations regarding extension of credit and credit amounts
  • Assists in the establishment and implementation of credit and collections policies to maximize sales, improve collections of customer accounts receivables and reduce outstanding aged accounts receivable balances by working in conjunctions with VP’s, Account Executives, CSM, and Legal
  • Oversees the processes responsible in crediting qualifying new and existing customers
  • Leads the establishes policies and procedures for review and follow-up of delinquent customer accounts receivable balances.
  • Engages with customers, sales and finance to understand and resolve undisputed collection issues
  • Provides operational support for accounts receivable balances outsourced for collections

Financial Transactions

Is responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation

Tracking and Communication

Manages pro-active collections activities to highlight customer balances due in the current period and implement procedures for customer communications to obtain assurances of payment within payment terms


  • Monitors accuracy of customer data in accounts receivable database to assist in collections activities
  • Assists by providing analytical thoughts as guidance to peers on complex problems


  • Provides timely recommendations to management for customer accounts receivable balances in dispute
  • Oversees maintenance of customer credit and collections documentation to support audit and legal requirements
  • Follows up on reporting for Supervisor as required

System & Process Efficiencies

  • Leads and participates in special projects as assigned by Management
  • Absorbs challenging accounts from peers
  • Participates in all new and existing systems acquisitions – testing

Project Management

Travels to other regions for training/support of GPO related projects


  • 3+ years experience in Finance required
  • Bachelor's degree preferred
  • CBA/CBF or equivalent certification preferred
  • Japanese speaking, no experience required
  • Japanese language proficiency to manage Japanese speaking stakeholders and customers

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.​

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