Consulting Engineer, Customer Delivery

Job Title: Consulting Engineer, Customer Delivery
Contract Type: Permanent
Location: Singapore
Salary: SGD 83k - 129k
Reference: 1304109
Contact Name: Gary Lim
Contact Email: garlim@cisco.com
Job Published: December 02, 2020 09:45

Job Description

Interested applicants, please apply at https://jobs.cisco.com/jobs/ProjectDetail/Consulting-Engineer-Customer-Delivery/1304109?source=Half+the+Sky

Due to the current COVID-19 health crisis, the escalating visa/travel restrictions in place and other practical difficulties associated with international travel, we are currently unable to extend offers to anyone who is not currently working/living in Singapore or whom we judge is unlikely to be able to start work for us in Singapore on our desired start date.  Consequently, until further notice we will be prioritizing candidates who are in this location and whom we believe can start employment as expected in this location on our desired date. We're keeping the situation under review and we will adjust our position as relevant circumstances change.


What You'll Do 

The role holder provides network consultancy, design, implementation and support to help customers maximize network availability and functionality to achieve their business goals. Activities will include in-depth analysis, design (both for high and lower level network solutions), deployment, support and consultancy. The role holder will be "Cisco's face to the customer as a trusted adviser", working in a fast-paced, high-impact environment as a visible contributor delivering our commitments.


Key Responsibilities:

  • Support on aspects of Campus, WAN/LAN Networking / IPT / Security and Data Center technology domain from requirements capture/definition through customer.

  • Interpret client needs, assess the full requirements, and identify suitable solutions.

  • Input to cost/timescale solutions/options and manage expectations as appropriate with the customer.

  • Support on the service delivery and network solution implementation.

  • Provide support and troubleshooting service for the network infrastructure related incidents and problems.  

  • Produce architectural network designs for large-scale networks.

  • Assist customer with deployment of complex network tools and related Network

  • Build simulated networks in test labs to validate the design and solution

  • Provide remote or onsite deployment support.

  • Execute all phases of project delivery including plan, design, network staging, implementation, migration, testing, handover, etc.


Who You Are:

  • CCIE R/S or CCIE DC certifications are preferred.

  • Understanding of Cisco Software Defined Access architecture and solution. Experience in design, test, implement of SDA solutions.

  • Strong knowledge on DNAC, Wireless, ISE with hands on experience. Know the differences between traditional wireless and SDA wireless, know how to configure device profiling using Cisco ISE, know how to configure authorization policy etc. in Cisco ISE. Understand SGT to enable intent based networking.

  • Good understanding of Cisco SDWAN solution. Understand vManage/vSmart/vBond/vEdge and OMP routing protocol. Understand centralized / local policy configuration via vManage. Understand how zero touch provisioning work in SDWAN.

  • Understanding of Data Center architectures, experience in planning, design & implementation of Data Center infrastructure, hands on experience of ACI is preferred

  • Rich Experience of working on Catalyst series switches (3560/3750/4500/6500/9000) and Nexus 7000/5000 switches.

  • The ability to perform highly technical L1, L2 and L3 troubleshooting to determine root cause of software or hardware failure issues.

  • Familiar with the following technology: STP, HSRP/VRRP, MPLS-VPN, OSPF, IS-IS, BGP, LISP, high availability, network/device security, netflow, QoS, IP SLA, network management.

  • Excellent communication & interpersonal skills, Effective consulting and communication skills

  • Experience in building and designing large multi-protocol inter-networks

  • Demonstrated industry awareness 


Why Cisco?

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

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