• Maintaining & managing Policy & Procedure Governance;
• Risk Appetite Governance & Reporting;
• Collaboration with Legal to maintain an inventory of legal obligations;
• Supporting maintenance of risks in line with risk taxonomy, framework & assessment processes;
• Providing objective, independent risk and compliance assessments & recommendations;
• Supporting 1st line in prioritization of risk mitigation;
• Establishing and maintaining effective stakeholder engagement across PayPal and key regulators; and
• Escalating timely and actionable information to key stakeholders.

Responsibilities

• Manage a team of local GGRC professionals to ensure the effective implementation of the GGRC framework across all lines of business in the said regions
• Manage relationships and exam reviews with all regulators
• Establish processes with Legal and Governance Relations to ensure awareness of all regulatory changes relevant to PayPal across operations in the countries
• Maintain and deploy GGRC management capability, including the provision of high quality advice, insight and support to the Chief Executive, Board of Directors, GGRC regional, international and global teams
• Work with the functional Internal Control Partners (ICP) to understand global risks impacting PayPal as well as risk themes which may impact the businesses
• Maintain oversight of the centralized register of identified risks and issues to assist monitoring & reporting
• Oversight & reporting on the 2nd line testing & controls.
• Maintain the GGRC management framework including risk appetite statements, risk tolerances & specific metrics in partnership with the business & in line with regulatory requirements
• Drive a culture of risk & compliance across the businesses
• Ensure the GGRC framework is complete, consistent, cost effective & adds value for customers & shareholders; protecting their assets & interests
• Foster confidence and provide assurance to management and the Board, that GGRC framework is effectively managed, consistent with the local regulatory requirements
• Advise on the inherent risks and/or compliance issues pertaining to proposed business strategy & plans, including whether those risks are consistent with the agreed risk appetite using objectivity & balance
• Reinforce roles & responsibilities with respect to embedding GGRC across the 1st and 2nd lines of defense, & provide objective oversight & challenge of strategy, key business decisions & performance, for improved outcomes
• Proactively work with 3rd Line (Internal Audit) to understand key issues & maintain oversight on resolution plans across businesses

Requirements & Qualifications

• At least 12+ years’ experience in a large organisation including demonstrated leadership in building risk & compliance frameworks
• Strong relational skills with local regulatory bodies
• Sound knowledge of compliance & risk practices/framework & regulatory obligations of AML/CTF, Privacy Act, Consumer Protection, payments legislative requirements, etc
• Broad understanding of payments, credit & retail banking experience
• Experience designing Board documents & organizational structures to support appropriate Governance across complex geographically challenged entities
• Demonstrated ability to build & maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation
• Ability to communicate complexity in a simple & clear manner
• Ability to take ownership of outcomes & the ability to work with business unit teams to confront issues and drive performance
• Skilled at identifying & recommending cost effective solutions & organise resource allocation
• Ability to use initiative & be proactive in addressing & resolving issues
• Must possess exceptional interpersonal and influencing skills, with the ability to partner effectively at multiple levels and across disciplines
• Team oriented and collaborative, with exceptional consensus building and relationship management skills. Must have a proven ability to develop and sustain positive relationships across the organization
• Strong critical thinking, organizational and analytical skills with a demonstrated ability to prioritize and manage multiple initiatives and requests simultaneously in a fast-paced environment
• Impeccable written and verbal communications skills with the ability to translate, articulate and present highly technical and complex procedural recommendations, regulations, laws and policies to a variety of audiences
• Strong change management skills, adept at working in an environment of shifting priorities, constant technological changes and increasingly stringent regulatory pressures
• Dynamic and commercially driven with an intuitive appreciation for the customer experience