Job Description
The GGRC (Global Governance, Risk & Compliance) Director is responsible for second line oversight for all risk disciplines, including Compliance, across all lines of businesses across Southeast Asia & Japan regions.
The Country Risk and Compliance Officer will provide oversight by:
- Maintaining & managing Policy & Procedure Governance;
- Risk Appetite Governance & Reporting;
- Collaboration with Legal to maintain an inventory of legal obligations;
- Supporting maintenance of risks in line with risk taxonomy, framework & assessment processes;
- Providing objective, independent risk and compliance assessments & recommendations;
- Supporting 1st line in prioritization of risk mitigation;
- Establishing and maintaining effective stakeholder engagement across PayPal and key regulators; and
- Escalating timely and actionable information to key stakeholders.
Responsibilities
- Manage a team of local GGRC professionals to ensure the effective implementation of the GGRC framework across all lines of business in the said regions
- Manage relationships and exam reviews with all regulators
- Establish processes with Legal and Governance Relations to ensure awareness of all regulatory changes relevant to PayPal across operations in the countries
- Maintain and deploy GGRC management capability, including the provision of high quality advice, insight and support to the Chief Executive, Board of Directors, GGRC regional, international and global teams
- Work with the functional Internal Control Partners (ICP) to understand global risks impacting PayPal as well as risk themes which may impact the businesses
- Maintain oversight of the centralized register of identified risks and issues to assist monitoring & reporting
- Oversight & reporting on the 2nd line testing & controls.
- Maintain the GGRC management framework including risk appetite statements, risk tolerances & specific metrics in partnership with the business & in line with regulatory requirements
- Drive a culture of risk & compliance across the businesses
- Ensure the GGRC framework is complete, consistent, cost effective & adds value for customers & shareholders; protecting their assets & interests
- Foster confidence and provide assurance to management and the Board, that GGRC framework is effectively managed, consistent with the local regulatory requirements
- Advise on the inherent risks and/or compliance issues pertaining to proposed business strategy & plans, including whether those risks are consistent with the agreed risk appetite using objectivity & balance
- Reinforce roles & responsibilities with respect to embedding GGRC across the 1st and 2nd lines of defense, & provide objective oversight & challenge of strategy, key business decisions & performance, for improved outcomes
- Proactively work with 3rd Line (Internal Audit) to understand key issues & maintain oversight on resolution plans across businesses
Requirements & Qualifications
- At least 12+ years’ experience in a large organisation including demonstrated leadership in building risk & compliance frameworks
- Strong relational skills with local regulatory bodies
- Sound knowledge of compliance & risk practices/framework & regulatory obligations of AML/CTF, Privacy Act, Consumer Protection, payments legislative requirements, etc
- Broad understanding of payments, credit & retail banking experience
- Experience designing Board documents & organizational structures to support appropriate Governance across complex geographically challenged entities
- Demonstrated ability to build & maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation
- Ability to communicate complexity in a simple & clear manner
- Ability to take ownership of outcomes & the ability to work with business unit teams to confront issues and drive performance
- Skilled at identifying & recommending cost effective solutions & organise resource allocation
- Ability to use initiative & be proactive in addressing & resolving issues
- Must possess exceptional interpersonal and influencing skills, with the ability to partner effectively at multiple levels and across disciplines
- Team oriented and collaborative, with exceptional consensus building and relationship management skills. Must have a proven ability to develop and sustain positive relationships across the organization
- Strong critical thinking, organizational and analytical skills with a demonstrated ability to prioritize and manage multiple initiatives and requests simultaneously in a fast-paced environment
- Impeccable written and verbal communications skills with the ability to translate, articulate and present highly technical and complex procedural recommendations, regulations, laws and policies to a variety of audiences
- Strong change management skills, adept at working in an environment of shifting priorities, constant technological changes and increasingly stringent regulatory pressures
- Dynamic and commercially driven with an intuitive appreciation for the customer experience