Business Systems Analyst - Quoting
- Posted 21 November 2022
- LocationIndia
- Job type Permanent
- DisciplineBusiness Analysis
- ReferenceJR-124719
Company's Benefits
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Flexible Working Arrangements
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Equal Pay Initiatives
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Mentorship Program
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Leadership Development Program
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Paid Parental Leave
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Return to Work Policy
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Childcare Facilities
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Breastfeeding Rooms
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Sponsorship Program
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Coaching Program
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Raise Numbers Of Women In Leadership
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Internal Women's Networking Group
Job Description
Who are we?
Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.
We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success
Job Summary:
Partners with relevant functional teams to ensure delivery of applications aligned to the business and IT strategy, as well as the support of those applications. Works with relevant business groups to define their global IT requirements and to analyze appropriate solutions. Manages projects from inception to completion.
Responsibilities
Business Requirements Analysis
Partners with business stakeholders to analyze, define and document business requirements for defined-scope enhancements, typically pertaining to a specific functional areas
Process Modeling and Design
Partners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional areas, using industry standard modeling techniques
Stakeholder Management
Manages stakeholder expectations, inputs and communications directly or via project manager, depending on project scope
Guides business and project delivery stakeholders through IT process and obtains relevant participation
Solution Design
Responsible for designing and documenting solutions within own track
Interacts with other track BSAs
Is an expert in the supported functional track
Is able to vet data models, technical designs and drive best practices
Documentation
Follows guidelines and templates relevant to a particular technology stack to produce the necessary project artifacts
Functional Design
Develops functional designs for specific functional areas for major enhancements or projects
Owns and evangelizes functional designs across cross functional groups
Ensures that functional designs meet business needs and are in line with the solution design
Keeps up to date with industry trends and vendor capabilities to produce robust functional designs
Architecture
N/A
Testing & Test Design
Owns specific modules in the application and develops test cases based on requirements and technical design
Defines test strategy and execution approach to test specific module of an application
Coordinates with stakeholders and obtains relevant signoffs
Clarifies defects, triage and coordinate resolution with engineering teams
Project Management
Manages enhancement and project releases for specific modules
Ensures delivery meets release goals
System Configurations
Develops mastery in configurations of specific module/modules of an application
Brings in best practices by keeping up-to-date with the technology and vendor products
Documents configurations for future use and training
Day to Day Support (Production Support)
Supports first level resources
Triages and troubleshoots issues
Works with various functions within GTS to ensure RCA is complete and SLAs are met
Training and Change Management
Works directly with functional SMEs and management team to coordinate SME training requirements and execution
Communicates status against key support issues
Vendor Management
Ensures vendor resources have appropriate workspace, system access, and tools
Manages / leads individual consulting resources as assigned
Understands vendor roadmaps
Manages feedback and escalations, negotiation, contract renewals
Conducts limited-scope vendor negotiations
Provides status against plans and escalates issues
Vendor & Application Technology Evaluation
Supports creation of vendor and application technology evaluation plans and presentations
May conduct research, pilot features and document and prepare recommendations for review
Conducts limited-scope vendor negotiations
Qualifications
Bachelor's in Information Systems, Business or related field
5+ years of Business Systems Analyst experience
3+ years of hands on experience in large and complex Oracle CPQ engagements
Experience in both architecture and implementation of projects within Oracle CPQ Cloud
Thorough knowledge in Quote to Cash process
Thorough knowledge in end to end quoting process including new installs, MACDs, renewals, termination etc.
Working knowledge in complex product hierarchy and pricing models
Experience in integrating Oracle CPQ Cloud and/or Oracle CPQ with Salesforce, billing systems, Order Management/fulfillment systems and other third party applications
Able to work in a fast-paced environment with a diverse group of people in different time zones
Excellent Communication and documentation skills
Oracle CPQ certified (preferred)