Business Analyst

Job Title: Business Analyst
Contract Type: Permanent
Location: Bangkok
Reference: 469908BR
Contact Name: Thiangwong, Artittaya
Job Published: November 11, 2021 12:38

Job Description

Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Role and Responsibilities
The BA role works closely with UX and Tech to deliver digital solutions for our client. As a passionate thought leader in digital, you evaluate and help turn client desires into reality. The BA also works closely with the financial services lead to turn strategies into requirements for projects on the roadmap.

Job Description :

  • Interview client stakeholders to gather and write business requirements for large-scale digital projects like website redesigns, innovative mobile applications
  • Formulate solutions that meet the client’s requirements and scope
  • Create and maintain requirements documentation for digital projects and programs
  • Create and maintain requirements documentation for digital projects and programs
  • Partner with creative teams on new business assignments to confidently present and prototype new ideas
  • Keep an active finger on the “pulse” of the market, communicating external client and evolving market needs to internal stakeholders
  • Build and maintain a strong knowledge of digital solutions and technologies and educate and inform clients of new offerings or opportunities
  • Familiar with agile. Can write explicit user stories with acceptance criteria
  • Work with QA teams during SIT and UAT to do testing, resolve issues, help triage and prioritize defects
  • Can run a workshop with mid level clients
  • Can document process flows (L0 to L5) using a process flow tool or MS Visio or Powerpoint

Required Technical and Professional Expertise

  • Bachelor’s Degree in Computer Science, Computer Engineering or related field.
  • Has financial services knowledge and acumen ideally one of retail banking, insurance, wealth management or credit
  • Displays proven knowledge and expertise in the digital space
  • High attention to detail and always ready to push the limits
  • 3+ years of relevant industry experience including previous experience in a technical role and familiarity with programming, front-end coding,
  • UX and software development at an enterprise level

Travel Required: Up to 50% or 3 days a week (home on weekends – based on project requirements)

Being You @ IBM 

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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