Account Manager - Service Provider Philippines

Posted 06 October 2022
Job type Permanent

Company's Benefits

  • Paid Parental Leave

    Paid Parental Leave

  • Return to Work Policy

    Return to Work Policy

  • Childcare Facilities

    Childcare Facilities

  • Flexible Working Arrangements

    Flexible Working Arrangements

  • Mentorship Program

    Mentorship Program

  • Breastfeeding Rooms

    Breastfeeding Rooms

  • Leadership Development Program

    Leadership Development Program

  • Coaching Program

    Coaching Program

  • Raise Numbers Of Women In Leadership

    Raise Numbers Of Women In Leadership

  • Internal Women's Networking Group

    Internal Women's Networking Group

  • Equal Pay Initiatives

    Equal Pay Initiatives

Job Description

What You’ll Do

Reporting to the Operations Director, Service Provider (SP), you will be responsible for developing and executing aggressive growth strategies and tactics to maximize Cisco’s opportunity within the Service Provider market. You will work and collaborate with cross-functional teams who are visionaries and who will strive to innovate Cisco solution offerings to create a positive outcome and the best customer experience for the SP client.

You will be accountable for solid long-term business decisions including sales process, customer loyalty, partner engagements and balancing short-term business targets within Cisco against long-term sustainable, profitable growth. The role will be based in Manila, PHILIPPINES.

Who you’ll work with

You will be responsible for driving booking and revenue growth and will collaborate with the ONE Cisco Team across the organization. This role will have direct responsibility for the product, services, and channel strategy under the Operations Director’s execution models. As such, you will partner with Pre-Sales, Architecture Business Units, Customer Experience (CX), Channel Partners & peers to formulate and drive an all-encompassing focus across Cisco’s full solution lifecycle.

You will be expected to strategically drive Cisco’s end-to-end vision, as well as maintain an in-depth understanding of competitive conditions, industry practices, market opportunities, and customer requirements. You will work closely and cross-collaboratively with Cisco’s most senior executives within Customer Experience Teams, Technology Business Units, and Cisco’s Executive Sales team.

You will be expected to motivate, inspire, and continually develop relationships with technological/sales/operations/procurement teams across Service Provider while managing channel conflict and taking on new competitors as Cisco continues to gain market share and grow its revenue base and profitability.

Who you are

You will have demonstrated strategic, business development, and sales/account development experience working within the APJC-ASEAN, Service Provider companies. Essential skills include:
* Adaptable. Adapt at balancing intense short-term pressures with overall long-term goals.
* Strong executive presence, has the ability to create new and maintain executive-level relationships with the customer
* Clarity in articulating the value proposition of Cisco to the customer
* Understanding the business outcome of a Solution and the business impact to the customer.
* A growth mindset; is passionate, and driven to win with an extreme sense of urgency and detail.
* Demonstrated track record managing significant revenue responsibility and or profit/loss center and overachieving targets to meet stretch goals
* Demonstrated ability to provide thought leadership, think strategically and effectively communicate vision (both written and verbal), and influence cross-functionally.
* Proven ability to work closely with an engineering development organization to drive timely delivery of features and functionality for their customer requirements.
* Excellent communication skills and ability to persuade -- using simple communications that convey complex concepts in a compelling, concise, and creative way. (business acumen)

Why You'll Love Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.